McDonald's

3.2
2459 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3210 Buford Drive, Buford, GA
30519, United States

Hours

Reviews

3.2
2,459 reviews
5 stars
765
4 stars
469
3 stars
377
2 stars
220
1 star
628

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and unresolved complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Cleanliness

The restaurant received multiple complaints about cleanliness, including dirty dining areas, restrooms, and playgrounds.

Wait Times

Customers frequently mentioned long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.

Food Quality

Several reviews criticized the quality of food, citing cold items, incorrect preparation, and unsatisfactory taste.
  • SM
    Simon Manivanh
    Nov 4, 2025
    1.0
    Just came to the drive thru line at 5:30am sat there for 15 mins and nobody took my Order drive thru the window see everybody just cleaning walking around didn’t say nothing just walked away from the drive thru window. Never coming to this Mc Donald’s again! Bad service!
  • SW
    Shane Watkins
    Nov 4, 2025
    1.0
    Somehow someway, they get your order wrong every time. Hard to find a clean table. I'm done with this particular McDonald's. How do you mess up every time?
  • HB
    heather browning
    Oct 23, 2025
    1.0
    I am never one to leave bad reviews, but today I am completely frustrated. I made a mobile order for a quarter pounder with no cheese and ketchup and pickles only. Not only was the order wrong but when I sent it back, I got it back wrong again. At this point, a worker is just standing there holding it for another five minutes instead of getting it corrected while I have a hungry child and another child sitting down eating. It was so bad that the people that were waiting around me were actually talking to the staff trying to get my order. I will never frequent this McDonald’s again. They offered nothing to rectify the situation at all.
  • CD
    Charlie Dempsey
    Oct 20, 2025
    3.0
    If you want me to do your job for you by telling me to use the kiosk, than I will not go back to your location. The food was ok.
  • TR
    Tee Rex
    Oct 19, 2025
    1.0
    Workers and managers are so unprofessional here, waited 10 min to get my order, then when I made a comment like hey dose anyone work here I get a rude little girl speaking under her breath, named Ann and you bet I called corporate, and they stated they will handle the situation

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3210 Buford Drive?

McDonald's at 3210 Buford Drive is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight every day, extending to 1:00 AM on Fridays and Saturdays.