Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and unresolved complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Cleanliness
The restaurant received multiple complaints about cleanliness, including dirty dining areas, restrooms, and playgrounds.
Wait Times
Customers frequently mentioned long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
Food Quality
Several reviews criticized the quality of food, citing cold items, incorrect preparation, and unsatisfactory taste.
SM
Simon Manivanh
Nov 4, 2025
1.0
Just came to the drive thru line at 5:30am sat there for 15 mins and nobody took my
Order drive thru the window see everybody just cleaning walking around didn’t say nothing just walked away from the drive thru window. Never coming to this Mc Donald’s again! Bad service!
SW
Shane Watkins
Nov 4, 2025
1.0
Somehow someway, they get your order wrong every time. Hard to find a clean table. I'm done with this particular McDonald's. How do you mess up every time?
HB
heather browning
Oct 23, 2025
1.0
I am never one to leave bad reviews, but today I am completely frustrated. I made a mobile order for a quarter pounder with no cheese and ketchup and pickles only. Not only was the order wrong but when I sent it back, I got it back wrong again. At this point, a worker is just standing there holding it for another five minutes instead of getting it corrected while I have a hungry child and another child sitting down eating. It was so bad that the people that were waiting around me were actually talking to the staff trying to get my order. I will never frequent this McDonald’s again. They offered nothing to rectify the situation at all.
CD
Charlie Dempsey
Oct 20, 2025
3.0
If you want me to do your job for you by telling me to use the kiosk, than I will not go back to your location. The food was ok.
TR
Tee Rex
Oct 19, 2025
1.0
Workers and managers are so unprofessional here, waited 10 min to get my order, then when I made a comment like hey dose anyone work here I get a rude little girl speaking under her breath, named Ann and you bet I called corporate, and they stated they will handle the situation
How can I order food for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's in Buford, GA?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through?
Yes, this location has a drive-through available for customer convenience.
Where is McDonald's located in Buford, GA?
The McDonald's at 3210 Buford Drive, Buford, GA 30519 is easy to find and close to many local attractions and shopping centers.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Kani House (sushi and Japanese), Olive Garden (Italian), On The Border Mexican Grill & Cantina (Mexican), and Chili's Grill & Bar (American).
Are there nearby shops where I can go shopping after visiting McDonald's?
Yes, there are several nearby stores such as Mattress Firm, Dollar Tree, Marshalls, Ross Dress for Less, and Mall of Georgia Blvd shopping center.
What entertainment options are near McDonald's at Buford Drive?
Nearby entertainment includes Chuck E. Cheese's for family fun and Spirit Halloween for seasonal shopping.