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Krispy Kreme

3.4
(2062 reviews)

Business Details

3387 Buford Dr, Buford, GA
30519, United States
(770) 831-1174
https://site.krispykreme.com/ga/buford/3387-buford-dr

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Buford.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3387 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

3.4
2,062 reviews
5 stars
913
4 stars
268
3 stars
165
2 stars
133
1 star
583

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of responsiveness from staff.

Product Quality

Several reviews mentioned stale or cold donuts, with inconsistent freshness reported.

Cleanliness

Multiple customers noted unsanitary conditions in the store, including dirty floors and lack of proper sanitation practices.

Order Accuracy

Frequent complaints about incorrect orders and substitutions, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and excellent service.
  • MC
    Mrs C
    Feb 16, 2026
    1.0
    The girl at the window around 2:30 yesterday and the one boxing the doughnuts. The way they carried on, it makes you think they dropped your doughnuts on the floor, before giving it to me. I never have a good experience at this location. If my box not sticky, they shorten me 2 doughnuts, or they always look mean at the window. I now going back to location in Duluth.
  • SM
    Sarah Miller
    Feb 15, 2026
    1.0
    I’m very disappointed with our recent experience. My husband stopped by around 4 PM to pick up donuts for my dad’s birthday, and we were especially excited about the Boston Cream since that was what he wanted for his birthday dessert. Unfortunately, all of the Boston Cream donuts were hard as a rock and tasted anything but fresh. On top of that, my husband said the woman taking his order was rude and not very welcoming. That made the experience even more frustrating. He tried calling the store three times afterward to speak with someone about the issue, but no one answered. It was really disappointing, especially since this was meant to be a special treat for my dad’s birthday. We expected better quality and customer service.
  • EC
    edward charles
    Feb 12, 2026
    5.0
    Great service 👏🏽 keep up the good work everyone 👍🏾 👏🏽 😀
  • VW
    Victoria West
    Feb 3, 2026
    5.0
    Katya was absolutely wonderful! You could just tell she is a kind person. Not only great with us, but the customers before us as well
  • DS
    Dawn Scarbrough
    Jan 17, 2026
    1.0
    We really wanted Krispy Kreme tonight so we loaded up and went. We ordered two dozen doughnuts and each got a drink. We received our drinks and waited 15 minutes for our doughnuts. Keep in mind everyone that ordered after us received their doughnuts and left. We asked where our order was and the one girl that took our order had moved to the drive through. The other girl said, I don't know what you ordered. We asked for a refund for the doughnuts and paid for our drinks and left. Have all your employees know the counter order. So disappointing!!!

Brand Certified Facts from Krispy Kreme

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Certified February 22, 2026Yext Knowledge Graph
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