Krispy Kreme

3.4
2042 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Buford.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3387 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

3.4
2,042 reviews
5 stars
903
4 stars
265
3 stars
165
2 stars
132
1 star
577

What are people saying?

AI-generated from recent customer reviews

Freshness

Customers frequently praised the freshness of the donuts, especially when the hot light was on.

Customer Service

Service quality varied significantly; some employees were noted for their friendliness, while others were criticized for being rude or unprofessional.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, including substitutions and missing items.

Cleanliness

Concerns were raised about cleanliness in the store, particularly regarding sanitation practices among staff.

Availability

Customers expressed frustration over the frequent unavailability of specialty donuts and items, leading to disappointment.
  • AA
    AB
    Nov 17, 2025
    1.0
    I had to repeat my order like 5 times before they were able to get my order!!!!! That was frustrating, then when I tell them the order they say they don’t have certain doughnuts !!! Frustrating!!!! So we pay and my son saw the drive thru worker sneeze on our Doughnuts so I asked her about it she said no but he said he saw her!!! Not the best experience probably won’t go back to that location!!!
  • TC
    Tessie Chandler
    Nov 9, 2025
    5.0
    Everyone already knows that Krisspy Kreme is a die for! So so delicious 😋 Uh la la good to the last bite!
  • KF
    Kaila E. Fortner
    Oct 31, 2025
    5.0
    How can you go wrong with Krispy Kreme? I mean, the hot sign was on... And it was the first time our kids had ever had it. 10/10 from the whole family!
  • JW
    Joseph Washington
    Oct 12, 2025
    3.0
    I visited this store tonight (12 OCt 25) at 1943. As I waited to order I noticed an employee (Gracie) cough into her hand. I politely asked if she'd wash her hands before packaging any mire orders. She replied, "I coughed into the sleeve of my shirt, and I'm not touching anything directly anyway." I was shocked by her answer and she proceeded to package donuts. How hard would've been to simply stop and wash her hands?? Healthy sanitation is key in any restaurant. I continued to watch Gracie for another minute or so, but still no hand washing took place and she wasn't wearing any gloves. Opposite Gracie was Jonathan, which was the ultimate professional and was extremely courteous. I'll give this gentlemen a 10-star review, because he genuinely listened to my concern and addressed it immediately. I visit this store regularly and have never had any issues until tonight. Your store is great and the donuts are always amazing, but please take caution that customers are always watching. Cleanliness and sanitation are greatly appreciated by patrons.
  • TT
    Third Party Transport
    Oct 10, 2025
    2.0
    I went to the store to redeem the complimentary donuts offer. They told me I had to buy one first, which I didn’t mind. The problem was not the initial communication. The young lady who first helped me out actually did a good job — she showed great customer service and handled the experience well. Then she had to check with the manager because of some confusion. When he came over, he brought another woman besides him. Suddenly there were multiple people talking at once, and I couldn’t even tell who the actual manager was. It left me confused and frustrated. On top of that, the woman with the manager came across in a way that made me feel like I was supposed to already know all the store policies about donuts, when I don’t even work at Krispy Kreme. That attitude — even if slight — rubbed me the wrong way. What also frustrates me is that it feels like every Krispy Kreme store has a different policy. The store I went to in California honored my military discount regardless of coupons or other offers being used. But here in Georgia, they don’t. It doesn’t make sense — the policies should be the same across all locations. In the end, I did get my donuts because my children had no school and I wanted to do something nice for them. I don’t even eat Krispy Kreme like that anymore because I have to restrict my sugar intake. Everything worked out, but the experience wasn’t smooth. Honestly, if it wasn’t for that, I would have given a 5-star review like I did last time.

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme in Buford?

The Krispy Kreme in Buford is open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

When is the Krispy Kreme drive-through open?

The drive-through is open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.