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Jimmy John's

3.0
(425 reviews)

Business Details

2033 Buford Hwy, Buford, GA
30518, United States
(678) 765-0241
https://locations.jimmyjohns.com/ga/buford/sandwiches-3566.html

About

Sandwich Restaurant

Location

Jimmy John's
2033 Buford Hwy, Buford, GA
30518, United States

Hours

Reviews

3.0
425 reviews
5 stars
145
4 stars
64
3 stars
34
2 stars
31
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru and during peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing ingredients, and overall dissatisfaction with food preparation.

Staff Behavior

Feedback indicated inconsistent staff professionalism, with some customers experiencing rude or unhelpful interactions.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better oversight and training.

Food Quality

While some customers praised the sandwiches, many others reported issues with freshness and ingredient availability.
  • GG
    Glenn Gibbs
    1 day ago
    1.0
    Will not be back, toaster oven is not working. Ordered a three cheese and ham, was willing to toast at home, only had cheese, no ham. Would not recommend.
  • BL
    Brad Long
    Feb 16, 2026
    2.0
    They’re always out of the sliced wheat bread after lunch.
  • MR
    Melissa Reed
    Feb 11, 2026
    1.0
    2/11/26 - 11:40 am I had a very disappointing pickup experience here while DoorDashing. When I walked in, no one greeted me — I was immediately told it would be “a while for DoorDash” without any actual communication or courtesy. There were only two employees working, and while I understand being busy, both were dismissive and rude in their tone and body language. I also noticed one employee handling cash and then using the same gloves to continue preparing and completing food orders without changing them, which is a major sanitation concern. The floors were extremely sticky as well, making the environment feel unclean overall. When my order was finally ready, they handed me an empty cup instead of providing a completed, sealed order. As a DoorDash driver, I am supposed to pick up finished orders without tampering or assembling anything myself since we are third-party delivery. This put me in an uncomfortable and unprofessional position. Overall, the lack of cleanliness, poor customer service, and improper food-handling practices made this a very negative experience. I hope management addresses these issues.
  • JB
    J.Torvaye Simmons Bailey
    Dec 16, 2025
    5.0
    When she told them to Jimmy my sandwich up I didn't expect it to be the best sandwich I had in a long time! It was perfect! Thanks y'all
  • CR
    Connie Reardon
    Dec 13, 2025
    5.0
    I purchased sandwiches at this location today. The 2 employees were so nice and the sandwiches were excellent!

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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