Jimmy John's

3.1
422 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2033 Buford Hwy, Buford, GA
30518, United States

Hours

Reviews

3.1
422 reviews
5 stars
145
4 stars
64
3 stars
34
2 stars
30
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor customer interactions, leading to frustration.

Food Quality

While some customers praised the sandwiches as delicious, many others experienced issues with incorrect orders and missing ingredients.

Cleanliness and Safety

Concerns were raised about unsanitary practices, such as employees not changing gloves after handling cash and food.

Management Issues

Multiple reviews indicated poor management and staffing problems, contributing to the overall negative experience at this location.

Inconsistent Availability

Customers noted frequent issues with the availability of key ingredients and the restaurant being closed during posted hours.
  • JB
    J.Torvaye Simmons Bailey
    Dec 16, 2025
    5.0
    When she told them to Jimmy my sandwich up I didn't expect it to be the best sandwich I had in a long time! It was perfect! Thanks y'all
  • CR
    Connie Reardon
    Dec 13, 2025
    5.0
    I purchased sandwiches at this location today. The 2 employees were so nice and the sandwiches were excellent!
  • PF
    Peggy Forster
    Dec 9, 2025
    5.0
    Great subs, and pizza. So many choices! Very clean! Friendly staff, and fast service!
  • PL
    Private Eye Limo
    Dec 3, 2025
    5.0
    Monica is the nicest lady ever. I had a great number 11 sandwich and got back to my car and it would not start. She immediately came from behind register, got in her truck and jumped my car back to life. Like an auto one and Jimmy John’s all in one. A true gem of a lady
  • LM
    Lauren M
    Nov 19, 2025
    1.0
    Ordered pizza sandwich and bottle of coke. Sandwich didn't have one drop of marinara on it and I got Sprite. Not the first time food has been off and equipment not functioning. Previous visit toaster wasn't working. This time drive thru speaker not working. Things don't get better at this location. Don't waste your money.