Dunkin'

3.0
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Buford, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4803 Golden Parkway, Buford, GA
30518, United States

Hours

Reviews

3.0
316 reviews
5 stars
112
4 stars
33
3 stars
26
2 stars
25
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude employees, incorrect orders, and a lack of responsiveness to customer needs.

Product Quality

Customers frequently complained about the quality of food and drinks, citing stale donuts, poorly made beverages, and overall dissatisfaction with the taste.

Service Speed

Many reviews noted slow service times, both in the drive-thru and inside the store, with some customers waiting excessively long for their orders.

Staff Attitude

Several customers reported negative interactions with staff, describing them as unfriendly or dismissive, contributing to an overall unpleasant experience.

Inconsistency

Customers expressed frustration over the inconsistency in order accuracy and product quality, with many stating that their orders were often wrong or not as expected.
  • RR
    Rested
    4 days ago
    1.0
    Walked in and ordered a cold brew told the cashier light ice the cashier even called out “light ice” to the barista. The barista then added as much ice as possible to the cup I informed her it’s “light ice please” at which point she replied “this is light ice” and started to fill my cup like I’m blind… this is a repeat problem I will never be going back
  • LF
    Lisa Frazier
    Nov 15, 2025
    2.0
    I felt like we were interrupting. As we pulled up all the empliyeed were sitting down on thier phones etc .The girl inbtye deive thru called my son mam then as ee pulled up to the window they were all staring at us and laughinh for no reason.Mayhe cause my son was gay they thought they coulf laugh at him.Will never return to this location .Very rude employees and immature. They also dtaryed dancibg as we pulled away.
  • BG
    Beau Grimes
    Nov 1, 2025
    1.0
    The worst. Selling blueberry muffins that were as hard as a rock. Old muffins. Just gross! Manager offered no apologies whatsoever. I asked for refund. Just rude!!!
  • IC
    Isabella conn
    Oct 20, 2025
    1.0
    this was horrible, i’ve never gotten a drink from here because i always here the worst things , today around 9:20 i went to get a iced chai latte , they handed me a dark brown watered down coffee that looked as if it had been sitting on the counter for a few hours now. then when i told her she went inside and proceeded to talk bad about me. i just found out im pregnant and just needed something for my stomach before work. when they handed me the new drink she gave me the worst attitude and it taste like they poured milk in a cup i have gotten this drink a bunch of times it was completely wrong and they are lazy. i had to throw it away and wasted my money. i didn’t want to be mean so left but they ruined my morning.
  • CR
    Chris Ritchey
    Oct 12, 2025
    1.0
    I would give negative stars if I could. Rude employees. No customer service. Our order was wrong 3 times and no was even kind, let alone apologetic. Hire new staff please. We pulled through the drive through. Ordered 3 drinks. All were wrong. As we were given them, we gave each one back. The correct order was listed on the cup and they obviously hadn't read it or cared to look at it. When I politely gave it back, the employees were so rude and even slammed the drive thru window. So ridiculous. When we finally got drinks, they were awful and we ended up throwing them away.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Buford, GA?

Dunkin' in Buford, GA is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.