Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Buford, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and dismissive staff, with many customers experiencing poor service and unhelpful attitudes.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing food.
Wait Times
Customers consistently complained about long wait times in both the drive-thru and in-store, often leading to frustration.
Food Quality
Several reviews mentioned issues with food quality, including stale donuts and poorly made drinks.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and overall store environment.
TL
Thomas Lane
Jan 23, 2026
2.0
Male kid at the drive through has an attitude problem. Quick to get upset when a customer doesn’t understand something. I guess the only place he could get a job at
DD
Drew
Jan 21, 2026
1.0
Takes way too long 45 minute stuck in a awful drive thru with no way to leave. Will make you late for work everytime. Don't waste your time here.
LV
Leigh Vollrath
Jan 14, 2026
5.0
Outstanding Service and Perfect Atmosphere!
I had an exceptional experience at this Dunkin’ location! From the moment I walked in, Bre, JC, and Amaya greeted me with warm smiles and genuine hellos that set the tone for my entire visit.
The store was absolutely immaculate – you could tell the team takes real pride in maintaining a clean, welcoming environment. Even the bathroom was spotless, which is always a pleasant surprise. The pastry case was beautifully organized and displayed, making it easy to see all the delicious options.
What really stood out was how helpful and friendly the entire staff was. Their kindness wasn’t just surface-level; they were genuinely attentive and made me feel valued as a customer. I ended up conducting a job interview in the dining room, and it turned out to be the perfect casual spot – comfortable, clean, and with just the right atmosphere.
This is exactly what great customer service looks like. Highly recommend this location, and kudos to Bre, JC, and Amaya for making it such a wonderful experience!
PH
Patel Hiren
Jan 11, 2026
1.0
I give you negative star because I buy large berry bust usually come 8 pumps berry and pay 2 pump extra for berry and she put it less and if I tell her she argues with me
AP
Alejandra Perez
Dec 29, 2025
1.0
Dirty. No soap or toilet paper. Manager and staff are rude. Manager said lobby is closed to use the app or drive around.