Dunkin'

Reviews

• KB

  Kenneth Blanchard

  Dec 31, 2025
  1.0
  Came here to grab some coffee before work ….. was not greeted . I understand that drive thru was busy however …. Nobody said anything to me waiting there for 5 mins & didn’t even get to order I ended up walking out .
• HA

  Heidi Ashurst

  Dec 29, 2025
  1.0
  We used to frequent this Dunkin after moving to the area but have recently been going out of our way to go elsewhere or to other locations. The staff has recently changed, I don’t know if management has either but they are clearly untrained and rude on top of that. We got no response after waiting in the drive through for 10 minutes. We then went inside to find 4 people waiting on orders. During this time someone managed to get served in the drive though and their order got pushed ahead of 4 people and myself waiting in the store. Others started to walk in and this is when I realized I’d be waiting another 20 plus minutes on top of the 30 I had already been waiting so I left with nothing. Cut your losses and skip this store. Hope they manage to train their new staff.
• SM

  Straight Up Music

  Dec 29, 2025
  1.0
  What is happening at this Dunkin’ Donuts drive-thru is nothing short of embarrassing. Customers are camping at the window for 15–20 minutes at a time, holding everyone else hostage while your operation visibly falls apart behind the glass. This isn’t a steakhouse. It’s coffee. If it takes nearly half an hour to hand someone a drink and a bag, something is seriously broken. There is no urgency, no organization, and apparently no basic understanding of what a drive-thru is supposed to be. Watching one car sit there indefinitely while the line grows longer is infuriating — and honestly insulting to every customer who assumed Dunkin’ knew how to function as a fast-service business. Either the staff is wildly untrained, management is asleep at the wheel, or both. Whatever the reason, the result is the same: a complete failure to deliver the bare minimum expectation of speed. If your employees can’t handle orders without turning the drive-thru into a parking lot, they shouldn’t be running one. Dunkin’ brands itself around convenience and efficiency. Right now, this location delivers neither — just wasted time, frustration, and the growing realization that stopping here was a mistake. Fix your processes. Train your staff. Enforce window times. Or stop pretending this location is capable of serving customers efficiently. Because at this point, the incompetence is impossible to ignore. I will not be returning unless something actually changes — and judging by how things are currently run, I won’t be the only one.
• SR

  Sekhda Rutvik

  Dec 23, 2025
  1.0
  I was at the dunkin at 9:26 and they didn’t take my order for 10 min and then when i got the window they gave a bagel with plain crean cheese but a ordered veggie cream cheese. And even if they are out, they should let me know about the cream cheese.never coming again!!!!! And there was very little cream cheese compared to other Dunkins.
• LL

  Lateesha Lynne

  Dec 22, 2025
  1.0
  I have visited a few times and they have the worse customer service. Everyone acts as if you picked this job for them and they are upset with your selection. I will not be returning to this location.

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