Dunkin'

Reviews

• RR

  Rashmi Rs

  Feb 7, 2026
  1.0
  This is my first time writing a review. I ordered a chai latte and a coffee, and both tasted like plain milk and sugar with no real flavor. Unfortunately, this was our third visit to this location, and we haven’t seen any improvement. I really hope management takes feedback seriously and makes some changes.
• AQ

  Alyssa Q

  Jan 24, 2026
  1.0
  I got an apple fritter and it was raw???? Coffee was nasty too.
• KB

  Kenneth Blanchard

  Dec 31, 2025
  1.0
  Came here to grab some coffee before work ….. was not greeted . I understand that drive thru was busy however …. Nobody said anything to me waiting there for 5 mins & didn’t even get to order I ended up walking out .
• HA

  Heidi Ashurst

  Dec 29, 2025
  1.0
  We used to frequent this Dunkin after moving to the area but have recently been going out of our way to go elsewhere or to other locations. The staff has recently changed, I don’t know if management has either but they are clearly untrained and rude on top of that. We got no response after waiting in the drive through for 10 minutes. We then went inside to find 4 people waiting on orders. During this time someone managed to get served in the drive though and their order got pushed ahead of 4 people and myself waiting in the store. Others started to walk in and this is when I realized I’d be waiting another 20 plus minutes on top of the 30 I had already been waiting so I left with nothing. Cut your losses and skip this store. Hope they manage to train their new staff.
• SM

  Straight Up Music

  Dec 29, 2025
  1.0
  What is happening at this Dunkin’ Donuts drive-thru is nothing short of embarrassing. Customers are camping at the window for 15–20 minutes at a time, holding everyone else hostage while your operation visibly falls apart behind the glass. This isn’t a steakhouse. It’s coffee. If it takes nearly half an hour to hand someone a drink and a bag, something is seriously broken. There is no urgency, no organization, and apparently no basic understanding of what a drive-thru is supposed to be. Watching one car sit there indefinitely while the line grows longer is infuriating — and honestly insulting to every customer who assumed Dunkin’ knew how to function as a fast-service business. Either the staff is wildly untrained, management is asleep at the wheel, or both. Whatever the reason, the result is the same: a complete failure to deliver the bare minimum expectation of speed. If your employees can’t handle orders without turning the drive-thru into a parking lot, they shouldn’t be running one. Dunkin’ brands itself around convenience and efficiency. Right now, this location delivers neither — just wasted time, frustration, and the growing realization that stopping here was a mistake. Fix your processes. Train your staff. Enforce window times. Or stop pretending this location is capable of serving customers efficiently. Because at this point, the incompetence is impossible to ignore. I will not be returning unless something actually changes — and judging by how things are currently run, I won’t be the only one.

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