Dairy Queen Grill & Chill

4.0
871 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2295 Buford Hwy, Buford, GA
30518-6049, United States

Hours

Reviews

4.0
871 reviews
5 stars
417
4 stars
249
3 stars
89
2 stars
44
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of orders.

Cleanliness

Many customers noted the cleanliness of the restaurant, although there were some complaints about dirty tables and health code violations.

Food Quality

Food quality received positive feedback, especially for ice cream and certain menu items, but there were complaints about missing items and inconsistency in orders.

Pricing

Several customers expressed concerns about high prices relative to the quality and quantity of food received.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
  • TI
    Tyree Ingram
    Dec 27, 2025
    1.0
    The worker there who gave us the food threw the Soda in our bag which caused the bag to be soggy and it broke when we picked it up and we were missing tons of our food so I’ll will recommend this place but be careful
  • TM
    Tasha Tim McBrayer
    Dec 23, 2025
    1.0
    Worst customer service ever. Left out our food and didn't seem to care.
  • SS
    Sarah Session
    Dec 6, 2025
    5.0
    Clean and awesome service!!!
  • GC
    Gail Clancy
    Dec 5, 2025
    5.0
    We come here every third Wednesday for lunch. I have a blizzard and my husband gets the $7 meal deal. I had the chocolate ice cream butterfingers blizzard. The place is very clean.
  • LN
    Lori Nease
    Dec 1, 2025
    1.0
    Went through and ordered a hot fudge Sundae this evening. I asked if they could put a little more hot fudge syrup. I was told they went all the way around and it was hot and had melted. I understand, but it was the finest line of fudge I have every received there. Got home and barely any. Very disappointed. Won't be going back very soon. And I frequent that store as it is very convenient. For almost $5, I feel there should have been more fudge.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Buford specialize in?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Buford?

It is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday and Saturday from 10:00 AM to 11:00 PM.