Food Quality
Many customers praised the authentic and flavorful Cuban food, particularly the empanadas, Cuban sandwiches, and rice and beans, while some expressed disappointment over portion sizes and specific dishes.
Service
Feedback on service was mixed; while some reviews highlighted friendly and attentive staff, others noted slow service and disorganization during busy times.
Atmosphere
The restaurant is described as having a warm and welcoming atmosphere, reminiscent of Cuban culture, although some customers mentioned issues with cleanliness and noise levels.
Consistency
Several long-time patrons noted that the quality of food has remained consistent over the years, though a few recent reviews indicated a decline in portion sizes and overall satisfaction.