Business Details
About
Mexican Restaurant
Chipotle Buford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
476 reviews
5 stars
184
4 stars
71
3 stars
47
2 stars
30
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and lack of attentiveness.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked rice, stale chips, and improper portion sizes, leading to dissatisfaction.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables, floors, and food preparation areas.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders, particularly with mobile and drive-thru orders.
Atmosphere
The overall atmosphere was described as unfriendly and chaotic, with some customers noting a lack of organization and a negative vibe among staff.
- CKCathy Krug6 days ago3.0Ordered food. Got sick in traffic due to a wreck. Tried to call to let them know it was gonna take me 20 min to go 2 miles. Their automated system refused to let me speak with anyone. They need a better system.
- RHRyan HutchinsNov 17, 20253.0Always get the food correct, but they need better "Chipotle lane" ppl. They dont even knowledge you at times. I sometimes wait longer than the peeps in line.
- ASAdriana SallgadoNov 16, 20252.0You can tell this location is lacking proper management. Staff is not polite and service is lacking. Why am I paying full price for a bowl with only a handful of pieces of meat?
- GWGreg WilsonNov 12, 20251.0Split a bowl with the wife. Had a coupon for double protein. The carne asada looked NOTHING like the commercial. Was very tough and not flavorful at all. The guy scraped the bottom of the chicken and did not offer to get fresh chicken. Really small eating space and cold. So save your time and skip this one.
- BIBrenda IturbeNov 2, 20253.0Food was okay , service was very disappointing very young lady got with a very ugly responding attitude just because I asked her to put one bowl in a separate bag hate to see workers in a bad attitude Especially when we’re being all happy and nice , atmosphere looked dirty
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Buford serve?
Chipotle Mexican Grill in Buford offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Buford?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Buford?
It is located at 2925 Buford Dr, Gwinnett, Buford, GA 30519, USA.
Does Chipotle Mexican Grill in Buford offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via their Chipotle mobile app.
How can I contact Chipotle Mexican Grill in Buford via email or phone?
You can email them at GA.3590.Buford@chipotle.com or call +1 678-288-2142.
Is Chipotle Mexican Grill in Buford LGBTQ friendly?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers.
Which popular restaurants are located near Chipotle Mexican Grill in Buford?
Nearby popular restaurants include Whataburger, Fluffy Fluffy Dessert Cafe, The Twisted Crab Seafood & Bar, and Hacienda Bar & Grill Buford, offering a variety of dining options nearby.
Are there any dessert or smoothie places near Chipotle Mexican Grill in Buford?
Yes, Fluffy Fluffy Dessert Cafe and Planet Smoothie are nearby, great options if you're looking for desserts or smoothies before or after your meal at Chipotle.
What entertainment options are close to Chipotle Mexican Grill in Buford?
Andretti Indoor Karting & Games Buford is nearby, offering amusement and laser tag activities for fun before or after dining at Chipotle.
Are there any wellness or beauty services near Chipotle Mexican Grill in Buford?
Yes, establishments like The Waxing Spot, Modern Nail Bar, Restore Hyper Wellness, and La Nail Studio are close by for those interested in beauty and wellness services.