Business Details
About
Mexican Restaurant
Chipotle Mall of Georgia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,602 reviews
5 stars
785
4 stars
327
3 stars
150
2 stars
79
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and inattentive staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Food Quality
Numerous reviews mentioned issues with food freshness, including spoiled items and inconsistent portion sizes, leading to dissatisfaction with the overall dining experience.
Cleanliness
The location was often described as dirty, with unkempt dining areas and food preparation spaces, contributing to a negative impression of the restaurant.
Order Accuracy
Many customers experienced problems with incorrect orders, including missing items and wrong ingredients, particularly with online and takeout orders.
Portion Sizes
A significant number of reviews criticized the small portion sizes, with customers feeling that they were being shortchanged on their meals.
- JCJesus Santiago Carrillo5 days ago5.0The employees were nice and lovely, I loved their tacos and burritos and better than Taco Bell
- GWGreg WilsonNov 16, 20251.0Not good at all. You would well to steer clear
- VTV TimeNov 9, 20252.0The food was good. The employee that prepared my bowl was great. The older gentleman cashier was having technical difficulties. He was unable to give me back my correct change. In the mist of explaining how much more he has to give me, a young lady jumped in our conversation. I think her name is Camilla. (Working between 2-3pm) . Very rude until I pulled out my phone and had to do the math for her. Then she wants to put my change on the counter with no apology. Do better part of being a cashier is knowing how to COUNT!!!!!
- KMKristi Morgan-ClaxtonNov 1, 20251.0Don't go at night they are rude. We went three hours before they were closing and they were "out" of everything. It's never consistent.
- JJJessicaOct 14, 20251.0We arrived in to Georgia late at night and decided to go to Chipotle at about 9:30pm, the kitchen area where staff was serving food was a complete mess, we were hungry and decided to just order our food to go. I must say the staff was very professional. I ordered salad with beans, pulled pork and toppings, my cousin ordered chicken wrap, once we arrived home and opened containers to start eating there was a smell to the food, the pulled pork and the chicken wrap was spoiled, very disappointed that Chipotle will allow the staff at this location to continue selling food to customers that is spoiled. I have eaten at other Chipotle franchises and have never had this experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Mall of Georgia specialize in?
Chipotle Mexican Grill offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at Mall of Georgia?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order food online or get delivery from Chipotle at Mall of Georgia?
Yes, you can place online orders for in-store pickup or delivery via the Chipotle app or website.
Where is Chipotle Mexican Grill located within Buford, GA?
It is located at 3350 Buford Dr, Gwinnett, Buford, GA 30519 inside the Mall of Georgia near T-Mobile Buford.
Does Chipotle Mexican Grill at Mall of Georgia offer catering services?
Yes, Chipotle provides catering and catering delivery services.
What payment methods are accepted at Chipotle Mexican Grill Mall of Georgia?
Chipotle accepts credit cards and gift cards.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Are there family-friendly or entertainment options near Chipotle Mexican Grill at Mall of Georgia?
Yes, nearby is the Regal Mall Of Georgia Stadium 20 IMAX & RPX cinema, and Andretti Indoor Karting & Games offering go-karting, arcade games, and bowling for family fun.
What other dining options are near Chipotle Mexican Grill at Mall of Georgia?
Nearby dining includes J Buffalo Wings (American), TopPoke and Danji (Korean/Asian), Dickey's Barbecue Pit, Five Guys, Steak 'n Shake (burgers), and The Halal Guys (Mediterranean).
Where can I find other services or shops near Chipotle at Mall of Georgia?
Nearby you can find America’s Best Contacts & Eyeglasses, Georgia’s Own Credit Union, Bank OZK, RadioShack electronics, and beauty services like Blush’ & Company and Brazilian Wax by Andreia.