Chipotle Mall of Georgia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the small portion sizes, often feeling that they were being shortchanged on ingredients.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and a messy kitchen area.
Food Freshness
While some customers enjoyed the food, there were multiple complaints about stale or spoiled items being served.
Inconsistent Experience
Customers reported a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
RB
Raquel Benitez
2 days ago
5.0
I loved my experience! I ordered a chicken bowl with white rice and cheese super simple but the manager made sure the food was ready for peak hour and serving sizes were perfect. They had my sweet tea too! Couldn’t be any happier !
SP
Saloni Patel
4 days ago
5.0
i’m not sure what all the bad reviews are about but i just went and they stacked my bowl up and even asked me if i wanted more. all of the workers were so nice and the store was very clean.
CA
Celso Alvarez
Dec 23, 2025
1.0
Who ever decided to put these new employees in the front serving half portions, made a big mistake. I come to this Chipotle at least 3x a week and nowadays the portions they serve are to say the least poor, I asked for a full portion and the lady keep insisting on charging me double. Do better Chipotle.
XX
Xan
Dec 22, 2025
2.0
Always a very mediocre experience. Food is always old, dirty kitchen, unhappy employee’s. I don’t see this location lasting long.
AA
A.Z
Dec 14, 2025
1.0
The chicken was raw. I didn’t notice that till I ate some of it. Never had such experience at any other location . Very disappointed
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Mall of Georgia specialize in?
Chipotle Mexican Grill offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at Mall of Georgia?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order food online or get delivery from Chipotle at Mall of Georgia?
Yes, you can place online orders for in-store pickup or delivery via the Chipotle app or website.
Where is Chipotle Mexican Grill located within Buford, GA?
It is located at 3350 Buford Dr, Gwinnett, Buford, GA 30519 inside the Mall of Georgia near T-Mobile Buford.
Does Chipotle Mexican Grill at Mall of Georgia offer catering services?
Yes, Chipotle provides catering and catering delivery services.
What payment methods are accepted at Chipotle Mexican Grill Mall of Georgia?
Chipotle accepts credit cards and gift cards.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Are there family-friendly or entertainment options near Chipotle Mexican Grill at Mall of Georgia?
Yes, nearby is the Regal Mall Of Georgia Stadium 20 IMAX & RPX cinema, and Andretti Indoor Karting & Games offering go-karting, arcade games, and bowling for family fun.
What other dining options are near Chipotle Mexican Grill at Mall of Georgia?
Nearby dining includes J Buffalo Wings (American), TopPoke and Danji (Korean/Asian), Dickey's Barbecue Pit, Five Guys, Steak 'n Shake (burgers), and The Halal Guys (Mediterranean).
Where can I find other services or shops near Chipotle at Mall of Georgia?
Nearby you can find America’s Best Contacts & Eyeglasses, Georgia’s Own Credit Union, Bank OZK, RadioShack electronics, and beauty services like Blush’ & Company and Brazilian Wax by Andreia.