Chipotle Mexican Grill

3.8
1609 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Mall of Georgia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3350 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

3.8
1,609 reviews
5 stars
787
4 stars
328
3 stars
150
2 stars
80
1 star
264

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling that they were being shortchanged on ingredients.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and a messy kitchen area.

Food Freshness

While some customers enjoyed the food, there were multiple complaints about stale or spoiled items being served.

Inconsistent Experience

Customers reported a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • RB
    Raquel Benitez
    2 days ago
    5.0
    I loved my experience! I ordered a chicken bowl with white rice and cheese super simple but the manager made sure the food was ready for peak hour and serving sizes were perfect. They had my sweet tea too! Couldn’t be any happier !
  • SP
    Saloni Patel
    4 days ago
    5.0
    i’m not sure what all the bad reviews are about but i just went and they stacked my bowl up and even asked me if i wanted more. all of the workers were so nice and the store was very clean.
  • CA
    Celso Alvarez
    Dec 23, 2025
    1.0
    Who ever decided to put these new employees in the front serving half portions, made a big mistake. I come to this Chipotle at least 3x a week and nowadays the portions they serve are to say the least poor, I asked for a full portion and the lady keep insisting on charging me double. Do better Chipotle.
  • XX
    Xan
    Dec 22, 2025
    2.0
    Always a very mediocre experience. Food is always old, dirty kitchen, unhappy employee’s. I don’t see this location lasting long.
  • AA
    A.Z
    Dec 14, 2025
    1.0
    The chicken was raw. I didn’t notice that till I ate some of it. Never had such experience at any other location . Very disappointed

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Mall of Georgia specialize in?

Chipotle Mexican Grill offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at Mall of Georgia?

Chipotle is open daily from 10:45 AM to 11:00 PM.