While many customers praised the food as delicious and fresh, there were several complaints about portion sizes being too small and some dishes being dry or not up to standard.
Customer Service
Customer service experiences varied widely; some reviews highlighted friendly and helpful staff, while others reported rude service and a lack of attentiveness from employees.
Cleanliness
Multiple reviews noted cleanliness issues in the restaurant, with some customers describing unsanitary conditions.
Stock Availability
Several customers expressed frustration over the restaurant being out of key ingredients and toppings, particularly during peak hours.
AB
ADE Branding
1 day ago
1.0
It’s the second time I come in a year, both times they run out of everything early. All they say is “unfortunately we’re out of it.” For the meats they quite literally only had grilled chicken and Harrissa chicken. Nothing else. No steak. No lamb. No falafel. Even for sauces, didn’t even have red hummus. For toppings not even olives. What a sad experience. The workers were polite but had 0 rush or sense of care for the lack of food. I don’t know if it’s a manager issue if stock issue, perhaps not the servers problems but lines full and barely anything to offer is pathetic. Not even a manager in sight to say something like “in xyz minutes the lamb will be out” etc. Save yourself the trip to this location, Duluth is much better they care to be stocked.
JH
Janine Hill
6 days ago
1.0
Just close the Cava in Buford GA. Yesterday I went there at 4:30pm and encountered 2 unpleasant youth behind the counter. The did not smile or engage and when I tried to ask questions the Asian young man was rude. They were out of the 2 most popular drinks during peak dinner hours. This evening the young people were a bit more pleasant however, once again, during peak dinner hours, they are out of brown rice (the white rice was hard and stale) and tzatziki sauce. So after waiting in line for 30 minutes we left. This location is just horrible. They are ALWAYS run out of something, short staffed, and the store is poorly run and void of any customer service. I just moved from the DC Metro area so perhaps I’m just spoiled.
AS
Aleksandra Susnjar
Jan 5, 2026
5.0
James, Genesis, Caitlin were awesome! So informative and helpful and made my first time experience great! I’ll definitely be back soon and will be making sure to sign up for the rewards that James put me on to!
SH
Solange Hargrett
Dec 27, 2025
3.0
Food is good... Great actually .... The issue is the cost for the portion size you're receiving. I paid $30 for extra meat portion and and extra scoop of rice and the bowl was still barely half full.... Crazy. Seems like a place you only indulge in like once or twice a year.
VG
Victoria Gruenwald
Dec 23, 2025
1.0
Came here with high hopes only to be highly disappointed. First off the workers aren’t very friendly so the vibes are immediately off. They were refilling the food by dumping the new food in the old containers and it was falling into the other containers. Gross! There was food everywhere. They were out of toppings. The food didn’t even taste that good. They were out of ice. One of the other customers told me they are always out of ice. I would never waste my time coming here again.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 3385 Woodward Crossing Boulevard, Suite 300, Buford, GA 30519, USA.
What are the operating hours of CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays?
No, CAVA is closed on the following holidays: November 27, 2025; December 24, 2025; and December 25, 2025.
How can I contact CAVA for inquiries?
You can contact CAVA by phone at +1 470-780-2028 or email at hello@cava.com.
Can I order food from CAVA online or via an app?
Yes, you can order ahead via CAVA's website or mobile apps available on iOS and Android.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Which popular stores or restaurants are near CAVA?
Nearby places include Blaze Pizza, Men’s Wearhouse, Performance Bicycle, Chicken Salad Chick, and GameStop.
Is there a place to shop for sportswear near CAVA?
Yes, close to CAVA you can shop at Performance Bicycle, Finish Line, and The North Face Outlet for sportswear and sporting goods.
Are there other dining options nearby CAVA for diverse tastes?
Yes, nearby dining options include Blaze Pizza for pizza, Chicken Salad Chick for southern-style sandwiches, Burger 21 for burgers, Mimi’s Cafe for breakfast and French cuisine, and Charleys Cheesesteaks.