Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received cold or stale items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff.
Staff Attitude
Feedback indicated a mix of friendly and unenthusiastic staff, with some customers noting a lack of engagement from employees.
Drive-Thru Experience
The automated drive-thru system received criticism for being impersonal, with many customers preferring human interaction.
Cleanliness
The restaurant was generally reported as clean, contributing positively to the dining experience.
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Rafael Lewis
3 days ago
1.0
Quality and customer service is horrible.
EH
Errick Hambrick
Sep 30, 2025
5.0
Bo rounds are always fresh and hot🔥🔥🔥
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T S
Sep 16, 2025
1.0
Don't waste your time with this particular location! We were headed out of town and decided to get a quick bite to eat. There were two people in front of us. The lady at the register got someone from the back, and they started counting how many pieces of chicken were under the warmer - there was plenty to fulfill a few orders in addition to the three of us in line - then she left to help the person serving the drive-thru window and never came back! All of us waiting in line for over 5 minutes and not one person spoke to us in line, i.e., "we're sorry the delay",
"we'll be right with you", etc., or whatever the reason may have been. So we left and we have it on the list to never return. There are plenty of other places to eat!
CD
Crystal Dunagan
Sep 6, 2025
1.0
Unbelievable! First a robot took our order then when it started interrupting we went to window and then a African American woman was so rude like it was our fault. We will never go back nor our family. I do t give it long before it's shut down
SP
Sunshine Mallorie Parkinson
Aug 24, 2025
4.0
Excellent bisquits and the Bo tato rounds are huge!!