CAVA

Reviews

• IB

  Ice Bradley

  4 days ago
  1.0
  i asked for hald grain white and brown along with lettuce for my base when ordering my bowl (which is my usual order but happened to order at this location today) and i was instructed i was not able to do that and could only have two bases. which is fine but for my other base (being grain) i just get smaller portions. i have never had this problem before. my grain ended up being very hard and i also paid and extra 3.25 for veggies and they were burnt. the young lady also making my bowl switched places with another lady just to ring me up for bc everytime i wanted something else she just told me (thats gonna b extra) lol which is fine but like girl..😂😵‍💫🥴 anyways.. wont be back. service was mid food was trash. the young black girl who finalized / rang up my order was cool tho. tho i usually get the same thing i googled to verify :)
• JC

  john constancia

  4 days ago
  5.0
  The service at this location was highly efficient, and the portion sizes were excellent. Elizabeth, in particular, provided outstanding customer service; her professional demeanor and positive attitude greatly enhanced the overall experience. I highly recommend this location!
• CJ

  Chelsea Janelle

  Mar 30, 2026
  1.0
  This location is very unprofessional. This was my first time at this location as I just recently moved to the area. Not one employee serviced me with any kind of professionalism…even the manager Zach. I ordered my typical Grains bowl with half honey chicken half braised lamb. When i asked if there was any more lettuce the lady put the last bit of scraps on my bowl and looked at me. I asked if it were more and she walked off and put more lettuce on the bowl. This should’ve told me to cancel my order but I proceeded and told her to put a little ceaser and a little garlic dressing on it. She put way more than a little on both causing the bowl to be drenched in dressing which has now ruined my bowl. When i get to the register, the lady charged me and I just paid without thinking “this seems more than what I typically pay”. I asked for the receipt and left and when i got to my car I looked at the receipt and saw that i was over charged for the protein. I came back inside and spoke to Zach the manager. I mentioned to him my experience and he didn’t apologize for the poor service, offer my anything to rectify the situation (not that i was looking for anything) or find a way to help with this inconvenience. He just told me to reach out to CAVA support to get this resolved. I honestly really like Cava but after this experience I won’t be back. Zach should be fired for poor customer service as a manager!
• AR

  Aspen Rose

  Mar 28, 2026
  1.0
  Save your time and money. I will not visit this location again. If this was my first time trying CAVA, it would have been my last. This was a horrible experience. Much like the rest of the comments (that I wish I read before going); there was almost no protein and very little rice. The bowl was a disorganized mess that was not at all enjoyable. I could not even eat half. Very disappointed. The wait was long, they moved slowly and had no tops for their drinks (they confirmed they were out). Visit another location for the experience you deserve.
• AB

  Amol Birje

  Mar 28, 2026
  4.0
  I recently visited CAVA and had a fairly average experience. The food was fresh and the ingredients tasted good, especially the variety of toppings and sauces you can choose from. It’s a solid option if you’re looking for a quick, healthy meal. That said, the service felt a bit rushed and not very welcoming. The line moved quickly, but the staff didn’t seem very engaged, which took away from the overall experience. The seating area was decent, though it could have been a little cleaner during peak hours. Overall, it’s a convenient spot near the Mall of Georgia for a quick bite, but there’s definitely room for improvement in customer service and consistency.