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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rudeness and lack of acknowledgment from staff.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked chicken, missing ingredients, and small portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Smoothie Consistency
While many enjoyed the smoothies, there were complaints about inconsistency in flavor and quality across different visits.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with certain menu items.
GY
Garrett Yonce
Sep 28, 2025
1.0
Went there and ordered a salad and other food online. When I went in they informed me that they couldn’t make my order. When I asked for a refund they told me that no one in the building knew how to do that. After I asked them to call there manager to walk them through it, they were extremely disrespectful to my wife and I, then we decided to leave.
EW
Evan Winterberger
Aug 5, 2025
1.0
The smoothie was hard to drink, mostly ice and tasted quite bland. Had the jerk chicken wrap with... barely any chicken? I had to double check i didnt order off a vegan menu... i noticed maybe 3 pieces of small chicken. Flavor decent. Pathetic for 14 dollars.
EH
E Hathaway
Jul 31, 2025
3.0
Was greeted promptly when we stepped up to the counter and we were the only customers inside. The person taking the order was very soft spoken and when asked didn’t speak any louder from what I could hear. I was barely able to hear them even when leaning in towards them. (The sound from the blenders echoes very badly within the restaurant so it is really hard to hear on both ends.) This meant that our order was wrong, which I could understand somewhat. My salad ended up being a wrap which I can overlook. The other was supposed to be a super green salad that was entirely missing chicken. The only special request made for it was no tomatoes and for the dressing to be on the side, so no clue on how chicken gets missed. Plus, even though I said we were dining in every time they asked which was 3x, our food was still marked and bagged to go. Food was ok, but I wouldn’t go out of my way to eat here again. Definitely recommend ordering online instead of in person if you do.
JC
Ja’lynn Campbell
Jul 25, 2025
1.0
Horrible service ! Customer service TERRIBLE! Smoothie king is the way to go !
DA
Darius Arrington
Jul 9, 2025
1.0
Worst service ever. I sat in to order for 20 minutes. Not only were they completely dead, but the staff looked at me like I was stupid for even coming in. I left when another customer walked in and ordered food while I was sitting down waiting for someone to even acknowledge i was in the building and then when the customer ordered, the employee taking the order looks at me and rolls her eyes. So I say do I have to get up and place an order. She looks at me and shakes her head yes then proceeded with the customer who walked in behind me. Very unprofessional very rude. If you guys don't wanna do your job, please take it out on your managers instead of the customers. That was the first time I ever wanted to try this restaurant but if the company is hiring people like this to work for them, then I don't want any parts to do with the company and I will not be spending a dime there. On top of all the the store was disgusting and they were cooking and prepping food without gloves. Do better Tropical smoothie
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining options available at Tropical Smoothie Cafe?
You can enjoy dine-in, takeout, curbside pickup, and delivery services including same day delivery.
What are the operating hours of Tropical Smoothie Cafe?
The cafe is open Monday to Thursday from 7 AM to 9 PM, Friday from 7 AM to 10 PM, Saturday from 8 AM to 10 PM, and Sunday from 8 AM to 9 PM.
Does Tropical Smoothie Cafe have a drive-through service?
Yes, Tropical Smoothie Cafe offers drive-through service with operating hours similar to the dine-in hours.
What type of food and beverages does Tropical Smoothie Cafe specialize in?
Tropical Smoothie Cafe specializes in fresh, made-to-order smoothies, wraps, flatbreads, bowls, and other healthy options including gluten-free and vegan meals.
Can I order ahead using an app for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie mobile app or online for in-cafe pickup, curbside pickup, or delivery.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 10455 Canal Rd, Brunswick, GA 31525, USA, inside the Canal Crossing Shopping Center.
Are there interesting places near Tropical Smoothie Cafe where I can visit before or after dining?
Yes, nearby places include Moe's Southwest Grill for Mexican food, Panda Express for fast Chinese food, and Panera Bread for coffee and bakery items, providing various dining options in the same shopping center.
Is Tropical Smoothie Cafe near any shopping or entertainment venues?
Yes, it is located in Canal Crossing Shopping Center near stores like HomeGoods, Hobby Lobby, Sam's Club, and entertainment spots such as Fuse Frozen Yogurt and Great Clips salon.
Can I combine a visit to Tropical Smoothie Cafe with a quick stop at nearby health or medical facilities?
Yes, Peachtree Immediate Care and Lucid Hearing Brunswick are nearby, making it convenient to combine health appointments with dining at Tropical Smoothie Cafe.