Tropical Smoothie Cafe

3.8
206 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
10455 Canal Rd, Brunswick, GA
31525, United States

Hours

Reviews

3.8
206 reviews
5 stars
120
4 stars
19
3 stars
12
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of acknowledgment from staff.

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked chicken, missing ingredients, and small portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Smoothie Consistency

While many enjoyed the smoothies, there were complaints about inconsistency in flavor and quality across different visits.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with certain menu items.
  • GY
    Garrett Yonce
    Sep 28, 2025
    1.0
    Went there and ordered a salad and other food online. When I went in they informed me that they couldn’t make my order. When I asked for a refund they told me that no one in the building knew how to do that. After I asked them to call there manager to walk them through it, they were extremely disrespectful to my wife and I, then we decided to leave.
  • EW
    Evan Winterberger
    Aug 5, 2025
    1.0
    The smoothie was hard to drink, mostly ice and tasted quite bland. Had the jerk chicken wrap with... barely any chicken? I had to double check i didnt order off a vegan menu... i noticed maybe 3 pieces of small chicken. Flavor decent. Pathetic for 14 dollars.
  • EH
    E Hathaway
    Jul 31, 2025
    3.0
    Was greeted promptly when we stepped up to the counter and we were the only customers inside. The person taking the order was very soft spoken and when asked didn’t speak any louder from what I could hear. I was barely able to hear them even when leaning in towards them. (The sound from the blenders echoes very badly within the restaurant so it is really hard to hear on both ends.) This meant that our order was wrong, which I could understand somewhat. My salad ended up being a wrap which I can overlook. The other was supposed to be a super green salad that was entirely missing chicken. The only special request made for it was no tomatoes and for the dressing to be on the side, so no clue on how chicken gets missed. Plus, even though I said we were dining in every time they asked which was 3x, our food was still marked and bagged to go. Food was ok, but I wouldn’t go out of my way to eat here again. Definitely recommend ordering online instead of in person if you do.
  • JC
    Ja’lynn Campbell
    Jul 25, 2025
    1.0
    Horrible service ! Customer service TERRIBLE! Smoothie king is the way to go !
  • DA
    Darius Arrington
    Jul 9, 2025
    1.0
    Worst service ever. I sat in to order for 20 minutes. Not only were they completely dead, but the staff looked at me like I was stupid for even coming in. I left when another customer walked in and ordered food while I was sitting down waiting for someone to even acknowledge i was in the building and then when the customer ordered, the employee taking the order looks at me and rolls her eyes. So I say do I have to get up and place an order. She looks at me and shakes her head yes then proceeded with the customer who walked in behind me. Very unprofessional very rude. If you guys don't wanna do your job, please take it out on your managers instead of the customers. That was the first time I ever wanted to try this restaurant but if the company is hiring people like this to work for them, then I don't want any parts to do with the company and I will not be spending a dime there. On top of all the the store was disgusting and they were cooking and prepping food without gloves. Do better Tropical smoothie

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining options available at Tropical Smoothie Cafe?

You can enjoy dine-in, takeout, curbside pickup, and delivery services including same day delivery.