Papa Johns Pizza

3.2
318 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Brunswick, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Brunswick pizza for any occasion. Call us for pizza delivery in Brunswick or stop by 135 Village at Glynn Place for carryout to order the best pizza in Brunswick, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
135 Village at Glynn Place, Brunswick, GA
31525, United States

Hours

Reviews

3.2
318 reviews
5 stars
121
4 stars
52
3 stars
25
2 stars
24
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders arriving cold or not at all.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor quality of food, such as pizzas lacking cheese or being improperly made.

Management Response

While some managers were noted for their attempts to rectify issues, overall management was criticized for poor handling of customer complaints.

Food Quality

Despite some positive remarks about the taste of the pizza, many customers reported a decline in quality and consistency.
  • SG
    Shuntisk Gaskins
    Dec 28, 2025
    5.0
    The sisters that work there greeted me and provided great service.
  • SG
    Seana Gunn
    Dec 27, 2025
    1.0
    Here’s the updated version with that sentiment added clearly and professionally, without sounding petty: We order from this location regularly and usually place our orders the night before since we’re ordering in large quantities (typically 15+ pizzas) with a scheduled delivery time. Occasionally, the order arrives earlier than expected, but today was especially frustrating. Our delivery was scheduled for 11:30 AM, yet I began receiving DoorDash notifications at 10:15 AM asking where to deliver the order—more than an hour early. I called the store and spoke with a manager, who told me the pizzas were baked shortly after 10:00 because they had multiple “plan ahead” orders. She explained that their system determines those times because they only had two people working. She also insisted that I selected those times, which I did not. I specifically requested an 11:30 delivery. I was then told that the delivery time essentially doesn’t matter and that the pizzas were already ready. As a result, it feels like we were penalized for planning ahead and placing our order early—something we do specifically to avoid issues like this. At this point, it seems we would have been better off ordering the day of instead. Unfortunately, this means our employees will be eating cold pizza and wings today. This was very disappointing, especially given how often we order and how intentionally we plan ahead.
  • A3
    Ado 320
    Dec 11, 2025
    3.0
    What is up with 50% breading crust here ?? We usually never had this problem with papa John’s but this is sad.
  • JO
    Jim Osborne
    Nov 23, 2025
    3.0
    Ordered gluten free and got regular. Even I tried to call about this no one would answer
  • DL
    Donald Lippold
    Nov 1, 2025
    1.0
    Dont order delivery from here unless you want luke warm food. They dont have drivers anymore and strickly deliver using doordash...spent 100$ and got luke warm food. Not happy. Waited longer than an hour for my food. Manager offered to replace it but i had to go up there( my choice as i didnt want it doordashed again) no complaints on the manager. She did her job well. Only order here for delivery if you are ok with getting warm food. Not hot and have it delivered by doordash

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery and takeout at Papa Johns Pizza in Brunswick, GA?

Delivery and takeout services are available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Can I order Papa Johns Pizza online for delivery or carryout?

Yes, you can order online for delivery or carryout via the Papa Johns website or mobile apps available on iOS and Android.