McDonald's

3.4
2675 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
455 Canal Rd, Brunswick, GA
31525, United States

Hours

Reviews

3.4
2,675 reviews
5 stars
862
4 stars
576
3 stars
480
2 stars
263
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted unprofessional behavior and rudeness from staff.

Food Quality

Food quality was inconsistent, with reports of cold or poorly prepared items, including stale fries and incorrect orders.

Cleanliness

Mixed feedback on cleanliness; some customers noted clean facilities while others reported dirty dining areas and restrooms.

Management Issues

Several reviews pointed to poor management practices, including lack of organization and inadequate staff training.
  • CL
    Cameron Lakes
    4 days ago
    1.0
    They seriously suck and pulling every car to keep their time down just to bring cold food out is sad, pitiful and disgusting. The employees including manager hate their jobs and will take it out on you. Do better. If you hate your job, quit. NO one is forcing you to clock in.
  • PL
    PrettyJuls Travel & Living
    Nov 16, 2025
    1.0
    15 minutes to get an ice cream cone after waiting and pick up then I had to drive through drive-through and ask for it It’s aggravating most of the time pick up does not work for this location But the girl at the front window was nice and she quickly took care of me once I got to her that’s the only reason why I gave it. Two extra stars was because she was so great.
  • VS
    Vinnie Schaller
    Nov 16, 2025
    1.0
    This store has some of the laziest and most disrespectful employees. I picked up multiple doordash orders from here and every time it's like pulling teeth. I was told by an employee Saturday morning when picking up in the drive thru that I had DD order, his response was "it's not at this location" I confirmed the address as 455 canal road then he switched it up and said "we can't make orders after 3am" (the store is open 24 hours Friday-Sunday) Went back for another order Saturday night around 11pm for another order and no one was at the drive thru. After waiting 20 minutes with no response I left. As I was driving around the store ALL the employees were outside on the opposite side of the building smoking in the parking lot. This location is a joke. Do yourself a favor and stay away.
  • MT
    Michael Tauber
    Oct 31, 2025
    2.0
    I usually don't leave reviews, but this is a consistently awful McDonald's. Every time I go it take a ridiculous amount of time to get my food even if the place is empty and they constantly mess up my order. I'm not going here any more and I suggest no one else does either.
  • P2
    potato 2fry
    Oct 28, 2025
    1.0
    Every time we come here we are waiting over 25 minutes. Imagine that. 25 minutes in a McDonald’s drive through. They never get the orders correct and when you ask the employees to fix their mistake, they spend another 25 minutes switching my Diet Coke to a regular coke. They slam the window in your face after they hand you the food. Then, once you look in the bag you realize they still got your sauce wrong. For some reason it took three employees to fix my biscuit order that they got wrong. It also takes three employees to stand around ay the drink station and fill up drinks. Every single time. It’s not worth it. At this point it would be a better use of your time to just go to chick fl a. You might have to pay an extra $1 but it’s better than the horrible service at McDonald’s。 Get better employees McDonald’s!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 4:00 AM to 11:00 PM, with extended 24-hour service on Thursday through Saturday for dine-in.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Wednesday and Sunday, and operates 24 hours Thursday through Saturday.