Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Several customers complained about food quality issues, including cold items, stale buns, and even moldy bread.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions in the dining area and bathrooms.
Speed of Service
Many reviews mentioned slow service, with long wait times in both drive-thru and in-store orders.
Staff Attitude
Mixed feedback on staff attitude; some employees were praised for being friendly, while others were described as unprofessional or indifferent.
JM
Jacob Martinez
Feb 8, 2026
5.0
Service is fast and friendly, they’ve never messed up my order. Really not much more you can ask for.
HC
Hunter Campbell
Jan 29, 2026
1.0
Worst place to order from anymore! Almost all McDonald’s are the same , and yfull of incompetent employees and don’t care anything about making the customer happy these days! Food is always horrible and cold.
PE
PEBBLES ESTREMERA
Jan 20, 2026
1.0
Wish I can give NO 👎 STARS! Horrible customer service! Male staff/cashier was a terrible host! No class nor home training! Zero Standards!
Coffee & breakfast where old .. probably from the day before 🤷🏻♀️ but it was disgusting 🤮 so disappointing!
CL
C L
Jan 14, 2026
5.0
We actually enjoyed a mcdonalds for a change. The food was actually hot when we got it, the buns weren't stale, fries were piping hot and not overly greasy or salty. We ordered from the kiosk, however we saw people ordering at the registers and that was great to see. The employees didn't look miserable like we've seen at other locations. The young lady who brought our meal to us was delightful. They were busy inside and at the drive-thru. They seemed to be getting food out in a timely manner and the communication you could hear between them was great.
It would have been nice if this location did the lower value meal prices as well. A lot of people may not be able go out a lot and seeing that McDonald's lowered price, I feel all McDonald's should comply. It shouldn't be an option. Every value meal that was on the menu here was $10 or more. Work with your customers, not against them. You'll make them very happy.
Not thrilled on mcdonalds changes to interior design. They seem to have chosen to just go bland. This one has a newer update decor and was immaculate. Very well maintained. And loved that there was music playing! Haven't heard that in such a long time!
WN
William Nelson
Jan 7, 2026
3.0
Always unorganized you wait forever to get order taken then your food sits in the warmer ten minutes while the workers look at it over and over until they decide to finally put it in bag and hand it to you