Jimmy John's

4.0
147 reviews

About

Sandwich Restaurant

Location

Jimmy John's
90 Scranton Connector, Brunswick, GA
31525, United States

Hours

Reviews

4.0
147 reviews
5 stars
83
4 stars
27
3 stars
11
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing ingredients and wrong sandwich types.

Service Quality

Feedback on service quality was mixed; while some praised friendly and fast service, others experienced rude or inattentive staff.

Food Freshness

Many reviews highlighted the freshness of the ingredients, but there were also complaints about stale bread and poorly made sandwiches.

Cleanliness

The establishment was generally noted for being clean, contributing positively to the dining experience.

Speed of Service

While some customers appreciated the quick service, others reported long wait times, especially for drive-thru and mobile orders.
  • SM
    Samantha Marshall
    Dec 7, 2025
    3.0
    Make sure you check your sandwich before you leave, you will likely be the only customer ordering a single sandwich and they’ll still mess it up. At this point I just don’t think they know their own menu. Needs improvement, happens frequently at this location.
  • AP
    Adrianne Prescott
    Dec 5, 2025
    5.0
    My sandwich is consistently delicious every time I order from here, which is about once a week.
  • AC
    Anna Clare
    Nov 24, 2025
    3.0
    Tuna was so dry it was awful. I asked for a small several times and still got a regular size. Nothing special.
  • AS
    Adam Stiefvater
    Nov 8, 2025
    1.0
    Wosr JJ experience ever. Firsf off, they claimed to be understaffed with notes on the door saying dining room closed, drive through only at 4pm on a Thursday with 3 employees visibly on clock. Both sandwiches looked HORRIBLE. My club had remnants of the bottom of the turkey, it was all shredded, not a single slice, 2 pieces of ham about 10 strands of shredded lettuce and the smallest 3 slices of a Roma tomato that may as well of been a sliced up grape tomato with a massive glob of mayo right in the middle. My girlfriends sandwich was missing ingredients, the avocado was so old it was dark brown, brown, and a hint of yellow, it wasn't even green anymore. There were no cucumbers and again, the amount of lettuce was a joke, it was there in spirit rather than on the sandwich. The staff had music playing so loud you could hear it at the drive through window. They seemed more interested in doing absolutely bare minimum while sacrificing business and quality. We've been stopping at this JJ location in our way to Florida for years, so we stop at may JJs across the east coast and this was terrible. We wont be stopping here again
  • SA
    Sunalen Arzuaga
    Jun 24, 2021
    5.0
    Subs are really good