Dairy Queen Grill & Chill

3.8
857 reviews
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Business Details

127 Altama Connector Rd, Brunswick, GA
31525-1881, United States
(912) 264-2256
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
127 Altama Connector Rd, Brunswick, GA
31525-1881, United States

Hours

Reviews

3.8
857 reviews
5 stars
379
4 stars
200
3 stars
94
2 stars
59
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude and unprofessional behavior, particularly from management.

Product Consistency

Many customers complained about the quality of ice cream products, specifically melted blizzards and incorrect orders, indicating a lack of consistency in food preparation.

Cleanliness

Several reviews mention unsanitary conditions and a lack of cleanliness in the dining area, contributing to a negative dining experience.

Speed of Service

Customers frequently noted long wait times, especially when dining inside, while drive-thru service was generally reported as faster.

Staff Attitude

While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or dismissive.
  • JH
    Jim & Kathy Herrin
    Nov 15, 2025
    2.0
    We’ve been great fans of Dairy Queen for years, so our experience with this Dairy Queen was a tremendous disappointment! I ordered the new Peppermint Bark Blizzard and not only was there little to no taste of peppermint, there were hardly any chocolate or ‘peppermint’ pieces even in it! On top of that the ice cream was very soft, quickly became soupy and was grainy to boot! No wonder the server didn’t turn the blizzard upside down to serve it!! We were very, very unhappy!!
  • EH
    Elisabeth Herrin
    Nov 15, 2025
    1.0
    I was so excited to get Dairy Queen tonight. Unfortunately the Oreo cheesecake blizzard I ordered was not correct. The Oreo was accurate, but instead of cheesecake pieces, they gave me sugar cookie pieces. Very disappointing. They also didn’t do the traditional turn it upside down to show how thick it was. This location needs to do better or train their staff better.
  • AK
    Ashley Kloh
    Nov 5, 2025
    1.0
    App and website says drive thru closes @11pm but employees decide when they close
  • AB
    Allen BM
    Oct 22, 2025
    5.0
    Keita was very on point and had great service skills
  • KF
    Katie Flom
    Oct 6, 2025
    1.0
    Was so exited to have ice cream about 9:55pm at night TONIGHT. However I driven into the drive through and immediately got told “We’re closed.” One, they close at 11PM!!!!!! Two, whoever was on the other side of the speaker was so rude about it! Don’t recommend.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, burgers, and fries as part of a classic fast-food menu.

Where is Dairy Queen Grill & Chill located?

It is located at 127 Altama Connector Rd, Brunswick, GA 31525-1881, USA.