Numerous customers reported rude and unprofessional staff, with complaints about early closing times and poor service during busy hours.
Product Quality
Many reviews highlighted issues with melted or improperly mixed blizzards, as well as incorrect orders and unsatisfactory food quality.
Cleanliness
Several customers noted unsanitary conditions in the dining area and poor overall cleanliness.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendly and attentive service.
CS
Chance Shephard
Dec 21, 2025
1.0
The guy locked the doors right before 9 when we pulled up when the sign said the lobby was open till 10
LD
logan doczy
Dec 1, 2025
1.0
This is the worst staff I’ve ever seen. They close 20 minutes early every night and stop serving ice cream 30 minutes before closing consistently. Trash attitude and they can’t even keep the place clean. Wild.
JH
Jim & Kathy Herrin
Nov 15, 2025
2.0
We’ve been great fans of Dairy Queen for years, so our experience with this Dairy Queen was a tremendous disappointment! I ordered the new Peppermint Bark Blizzard and not only was there little to no taste of peppermint, there were hardly any chocolate or ‘peppermint’ pieces even in it! On top of that the ice cream was very soft, quickly became soupy and was grainy to boot! No wonder the server didn’t turn the blizzard upside down to serve it!! We were very, very unhappy!!
EH
Elisabeth Herrin
Nov 15, 2025
1.0
I was so excited to get Dairy Queen tonight.
Unfortunately the Oreo cheesecake blizzard I ordered was not correct. The Oreo was accurate, but instead of cheesecake pieces, they gave me sugar cookie pieces. Very disappointing. They also didn’t do the traditional turn it upside down to show how thick it was. This location needs to do better or train their staff better.
AK
Ashley Kloh
Nov 5, 2025
1.0
App and website says drive thru closes @11pm but employees decide when they close