Chipotle Mexican Grill

3.0
554 reviews
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About

Mexican Restaurant
Chipotle Brunswick 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
100 Shupe Way, Brunswick, GA
31520, United States

Hours

Reviews

3.0
554 reviews
5 stars
183
4 stars
77
3 stars
52
2 stars
49
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unprepared food, and poor customer service, with staff often appearing disinterested or unmotivated.

Food Quality

Many reviews highlighted issues with food quality, including undercooked rice, stale chips, and missing ingredients, leading to dissatisfaction with the meals.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unkempt dining areas, contributing to a negative dining experience.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising individual employees while many others noted rudeness and lack of engagement.

Inconsistent Availability

Customers consistently mentioned that the location was often out of key ingredients, impacting their ability to order desired items.
  • GG
    Guinness Guy
    4 days ago
    3.0
    I never thought I'd be giving a Chipotle a bad review. I love Chipotle. I've eaten at Chipotles in multiple cities across several states. But this one in Brunswick? It's as if they don't care. I wanted a steak burrito. Nope. Out of steak with over 2 hours until they closed, and the grill looked shut down for the night. And this is a frequent problem at this location. One time it happened right at the beginning if the evening dinner rush. How do you not have everything topped off at the beginning of the dinner rush. Again, they just don't care. Eat at Chipotle - it's great food. Just don't waste your time in this one.
  • BM
    Brandon May
    6 days ago
    1.0
    We won’t be back. Not only because we live out of state but also because the staff is rude and the food is terrible. Both rooms are dirty. Trash cans are full. The serving table is nasty. I wouldn’t recommend.
  • MM
    Miss Megan
    Nov 17, 2025
    1.0
    This is the worst chipotle I have ever been to, and I love chipotle! They are always out of key ingredients and the staff is rude! Tonight in particular, I sat for almost 30 minutes and watched them cook new chicken. When they finally asked what i wanted I said a chicken burrito, they tried to give me the old chicken... i asked nicely to have the new chicken that I had to wait for them to cook and they refused to give it to me... claimed I was just waiting on the rice which they brought over from the online area b/c they had it the whole time. If they would have served me at the beginning, I would have taken the old stuff because I wouldn't have known better. But they made me sit there and watch them cook it without even asking me my order and then refused to give it to me. I will never be going back and I hope they close down!
  • TT
    Tisha
    Nov 14, 2025
    5.0
    My boyfriend ordered here and said the Chimichurri was orgasmic. I hope he orders here more often
  • JM
    Jade Martin
    Oct 30, 2025
    1.0
    If I could give this 0 stars I would. I placed my order for 6:40 pick up I get to the window finally at 7:05 and my order is not ready and they said they have to make it. What is the point of having the drive thru if that’s the case? I should’ve listened to the multiple horrible reviews but I was traveling and stopped here anyway. Absolutely do not come here literally go to any other restaurant. There is a McDonald’s across the street that I’m sure is quicker than 30 minutes for an online order. Hire more people, prep, do what you gotta do this chipotle absolute sucks.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Brunswick 2 serve?

Chipotle Brunswick 2 offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 100 Shupe Way?

Chipotle Brunswick 2 is open daily from 10:45 AM to 11:00 PM.