Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
793 reviews
5 stars
289
4 stars
177
3 stars
105
2 stars
55
1 star
167
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or poorly prepared food, with many stating that the burgers and fries were consistently unsatisfactory.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and trash areas, raising health concerns.
Staff Attitude
Feedback indicated that staff members often appeared unmotivated or rude, contributing to a negative dining experience.
- DODestiny OlmedaDec 20, 20251.0The food was bagged sloppy and it was cold and stale. The service was the worst the employee were gangsters extremely aggressive and combative for no reason. They threatened to call the police and have me arrested for asking the manager name. The atmosphere was hostile. The workers hate their job and can’t be trusted with our food.
- TOtraveling ontoDec 18, 20251.0no tissue and no paper towels in bathroom is extremely unhealthy health services dept. has been notified to inspect this store immediately for fecal contamination
- DTDwayne ThompsonDec 10, 20251.0This place should be shut down and closed. Sometimes, you have to go with a gut feeling. I’ve been here going on my third visit once for breakfast horrible, for a late night run and each time there’s been something wrong, this third and last and final time, I decided to give it a shot because I’m most recently got a great Wendy’s burger over in Cumming, Georgia and I said they couldn’t be too much of a difference, but it was significantly a difference in the way that they make the burgers across town Compared to this location. My hamburger taste like charred hockey pucks they were overcooked seem like they put them on the floor smashed them, scrape them up and put them on my burger. All of the condiments seem like they’ve been melted. Somehow the tomato was just a messy glop and the lettuce was wilted Since it was a late night run around 10:30 PM. I thought well maybe they’re using old burgers from earlier in the day, but the buns were hard as well. All of the condiments seem like they were spoiled or sour, and it was way too much mustard on the sandwich in any case never ever never ever ever never never ever go to this Wendy’s located in Braselton , Georgia It is the worst. Health department where are you? What is the rating there?
- SLSD1 CEO Antonio LewisNov 25, 20255.0Thanks so much, Rebecca, for your amazing customer service you truly rock five million stars!!⭐️ ⭐️⭐️⭐️⭐️
- CFCathy FarmerOct 22, 20255.0Everyone is always so friendly at this location and their food is fresh and cooked to order.
Frequently Asked Questions About Wendy's
Is Braselton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Braselton, GA?
The drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.
Does Wendy's Braselton serve breakfast?
Yes, Wendy's in Braselton serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Braselton?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's Braselton currently open and operational?
Yes! Wendy’s Braselton remains open and committed to serving quality food via dine-in, drive-thru, and delivery where available.
How can I order food online from Wendy's Braselton?
You can order online through the Wendy’s app or at order.wendys.com by selecting the Braselton location.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on Wendy’s website, their mobile app, and in-restaurant. You can visit https://menu.wendys.com/ for specifics.
What are some notable places near Wendy's in Braselton?
Nearby, you can find K9 Justice dog training, Coca-Cola Freestyle Vietnamese Restaurant, and Zaxby's chicken restaurant among others.
Are there other dining options near Wendy's Braselton?
Yes, nearby dining options include McDonald's, Subway, Taco Bell, Domino's Pizza, Stonewall's BBQ, and El Centinela Mexican Restaurant.
Is there convenient parking or fuel services near Wendy's?
Yes, Pilot Travel Center and RaceTrac gas stations are close by, along with Pilot truck parking and an electric vehicle charging station for your convenience.
How can I contact Wendy's Braselton for feedback or inquiries?
You can call them directly at (706) 654-1355 or reach their Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.