Jimmy John's

Reviews

• RJ

  Ransom Jones

  Feb 7, 2026
  2.0
  Unfathomably slow, 4 workers and only one sandwich in front of me and it still legitimately took 10 minutes. Maybe it three of them weren’t just talking about nothing while one worked who was clearly new it would’ve been faster.
• CC

  ChaosLlama

  Jan 17, 2026
  2.0
  I've been here several times since it opened, and every time I have left there has been some kind of issue. Some of the staff are great, and remember my order as soon as I walk in, which I think is above and beyond. Others fail to understand how basic menu items are put together. I had ordered a Slim 1, the most basic of sandwiches on their menu, Ham and Provolone cheese. I took it home and realized they had put Mayo on it. The individual who had taken my order, didn't even seem to understand what I was ordering or how to operate the register. I ordered online another time to see if they would honor that order. Italian sandwich with some modifications. It was made half right, it was missing the oil and vinegar but the rest of the sandwich was made properly. However on the ticket I had a combo (sandwich, chips and drink) and ordered pickles on the side. They had shoved everything in the bag (the bottle of coke was in there) and failed to even give me my chips in the bag. And every single time I have gone, I blatantly ask, for the sandwich to be cut in half, and every time, it's not done. I give a lot of leeway for food industry workers as I spent many years in the field myself, but this is ridiculous and shows there's a lack of training on the part of not only the manager, but the franchisee. These are sandwiches, and ones that you aren't really making custom each time for the customer, they're all planned out menu items. The area is slow for majority of the day every week, there's little excuse as to why things can't be done right. I love Jimmy John's, but this is embarrassing, the Super Chix right next door may by more expensive but they get your order right every single time and the service is incredible as they go above and beyond, just go there for lunch instead.
• SA

  Stacey Allen

  Jan 3, 2026
  2.0
  Went into JJ to grab lunch while my Pups were being groomed. I've never been to a JJ before and said so upon arrival. I asked for suggestions and was pointed to the menu by the employee at the register. I didn't know I had a bread option upon ordering and was given my sandwich on white bread; not my preference. The bread was fresh but I don't like white bread. Having ordered the combo I was told to grab a cup; not given one and pick a chip from below the counter where people were ordering. There were No napkins accessible, I had to ask an employee to clean a table off so I could sit and eat because all of the tables were dirty. There were 4 employees and the restaurant wasn't busy but steady. My sandwich lacked seasoning but was better after I added some salt, pepper and mayo. The sweet tea was basically syrup. I had the tuna salad sandwich. May have been better toasted with the cheese on it. Anyways, JJ left Alot to be desired especially with the cost of their food. Probably won't be returning and stick to what I know. Didn't finish my sandwich. Just too Blah!
• SD

  Space Dust

  Dec 30, 2025
  5.0
  Jimmy John’s is the best! The staff were so patient with my detailed order and everything tasted so fresh! Very excited to have this new location in Braselton! I used to drive to the Buford or Winder location for my Vito but now I can visit here or have it delivered!
• CJ

  Claire Jones

  Dec 28, 2025
  5.0
  Great experience at Jimmy John’s! The sandwiches were fresh, made fast, and tasted amazing. Staff was friendly and helpful. I’ll definitely be back!