Dunkin'

3.3
252 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Braselton, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
45 Braselton Commons, Braselton, GA
30517, United States

Hours

Reviews

3.3
252 reviews
5 stars
114
4 stars
30
3 stars
14
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many reviews highlighting rude and unhelpful staff, while some mention friendly and attentive service.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Cleanliness and Quality

Several reviews noted cleanliness issues and poor quality of food, including stale donuts and poorly prepared items.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted improvements in service and product quality.
  • RC
    Ronald Cefarelli
    Dec 30, 2025
    5.0
    Quick
  • CW
    Cortina Winfrey
    Dec 24, 2025
    5.0
    Good morning. I would like to share positive feedback about my experience at this Dunkin’ Donuts location. The environment is very welcoming, casual, and comfortable, which makes each visit enjoyable. The staff members are attentive and show care in learning and preparing different types of coffee and iced coffee. Customer service is excellent. The team is kind, respectful, and always willing to help, which makes customers feel valued and appreciated. Orders are handled carefully, and the positive attitude of the staff truly stands out. Overall, I am very satisfied with the service and appreciate the effort the team puts into providing a great customer experience.
  • AS
    Amber Sadiq
    Dec 4, 2025
    5.0
    Very friendly people
  • RB
    Ruben Barreto
    Nov 4, 2025
    1.0
    Very poor service at this place. They are very rude to their customers.
  • JC
    Jhon Elvis Ferrer Carrillo
    Nov 4, 2025
    1.0
    Today I tried to order some donuts and the staff was very rude and discourteous. I'm never going back to this place.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Braselton, GA?

Dunkin' Braselton is open from 5:00 AM to 9:00 PM Monday through Saturday, and 6:00 AM to 9:00 PM on Sunday.

Does Dunkin' Braselton offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.