Dunkin'

3.3
247 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Braselton, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
45 Braselton Commons, Braselton, GA
30517, United States

Hours

Reviews

3.3
247 reviews
5 stars
110
4 stars
29
3 stars
14
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently poor customer service, with staff being rude, disengaged, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness and Quality

Several reviews mention unsanitary conditions and low-quality food, including stale donuts and poorly made drinks.

Staff Attitude

While some customers praised friendly staff, many others experienced unprofessional behavior and a lack of urgency from employees.

Inconsistency

The quality of service and products varies greatly, with some customers reporting excellent experiences while others faced significant issues.
  • RB
    Ruben Barreto
    Nov 4, 2025
    1.0
    Very poor service at this place. They are very rude to their customers.
  • JC
    Jhon Elvis Ferrer Carrillo
    Nov 4, 2025
    1.0
    Today I tried to order some donuts and the staff was very rude and discourteous. I'm never going back to this place.
  • LT
    Lori Sky Twohy
    Oct 28, 2025
    1.0
    Stop closing shot down when you're not a actually closed yet!
  • LW
    Levi Wilkerson
    Oct 16, 2025
    1.0
    If you would like a cup of disappointment sprinkled with regret for your choice to go here, then pull right up and wait your day away. If you’re seeking a poorly made ice coffee, and service that can’t be fixed no matter how many surveys you submit, you have found your spot! If you are looking for an enjoyable experience that leaves a smile on your face… keep looking! I can confidently guarantee this will not be it!
  • CK
    Christopher Kirk
    Sep 29, 2025
    1.0
    On 9/25/2025 I ordered from the drive thru, and was served by cashier #118451 at 7:25 AM. This morning (9/29/25) I ordered from the drive thru at 7:28AM, and was served by the same cashier, this time her number is #118447. On both occasions her name is not on the receipt. This cashier is one of the most unfriendly, disengaging and disrespectful cashiers at this location. She drops items in my hand rather than handing them to me. She intentionally turns away during service and I have to keep repeating myself to get her attention and get what I need before driving off. This location is already slow to service as it is, but to add poor customer service is insulting! I can do without the attitude, ESPECIALLY when I'm spending MY money, and supporting YOUR business.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Braselton, GA?

Dunkin' Braselton is open from 5:00 AM to 9:00 PM Monday through Saturday, and 6:00 AM to 9:00 PM on Sunday.

Does Dunkin' Braselton offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.