Business Details
About
Mexican Restaurant
Chipotle Braselton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
119 reviews
5 stars
30
4 stars
6
3 stars
4
2 stars
13
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Food Quality
Many reviews mentioned issues with food quality, including stale ingredients, incorrect orders, and small portion sizes, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was unclean, with dirty tables and food preparation areas, contributing to a negative dining experience.
Management Issues
Frequent mentions of poor management and lack of training for staff were noted, indicating a need for better oversight and operational improvements.
Inconsistent Experience
While some customers had positive experiences, many others reported significant inconsistencies in service and food quality, suggesting ongoing operational challenges.
- MSMarjorie SimonNov 17, 20251.0Worst chipotle I have ever been to and it hasn’t even been open for a year. First time I went around the time it opened found hair in my food. Ordered from ubereats today and found plastic in my food.
- BHBarbara HorrobinNov 15, 20255.0This is hands down the cleanest, nicest Chipotle I have ever been in. No toppings mixed in with the other toppings, everything was fresh and tidy. I will be back to this location over any other. The difference is awesome.
- CWChad WhitlockNov 10, 20251.0By far the worst chipotle I’ve ever been and/or eaten at. I’ve ordered food there 4x and did not have any meat in my tacos. As seen in the photos - I ordered 3 tacos that can’t even recognized as anything. Whoever is the owner of this establishment should probably get a new career. They are killing a great brand.
- TBTimothy BeauchampOct 20, 20252.0Go in the morning or afternoon, it's a new location and seems decent. I don't know what it is but the night shift really seems to hate their job every time I go in and always rushes me through an empty line.
- AWA WorthyOct 11, 20251.0I must have caught them on a bad night. Placed a pick up order when I arrived the order was missing from the shelf I spoke to one of the employees who had a terrible attitude. She said to not piss her off while checking the shelf for my order was not there. She did not apologize or let me know she was remaking the order. She did remake it an set it on the shelf. I continued sitting there until I asked was she remaking and she said it should be over there. She indeed did remake it but it was incorrect and sloppy. Food was not fresh. Chips were salty and stale. Chicken was old, hard and charred.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Braselton serve?
Chipotle Mexican Grill in Braselton serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Braselton?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Braselton, GA?
It is located at 3705 Village Way, Barrow, Braselton, GA 30517, USA.
How can I order food from Chipotle Mexican Grill Braselton online?
You can order online through their official ordering website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Braselton have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Braselton via email?
You can contact them by email at GA.5167.Braselton@chipotle.com.
Are there other dining options near Chipotle Mexican Grill in Braselton?
Yes, nearby dining options include Papa Johns Pizza, Tropical Smoothie Cafe, Tin Drum Asian Kitchen, and Chicken Salad Chick.
What other services are available near Chipotle Mexican Grill in Braselton?
Nearby services include hair and beauty salons like Appearances Salon, insurance agencies such as State Farm Insurance and Ryan Hendrix Insurance Agency, and many real estate agencies.
Can I visit nearby attractions after dining at Chipotle in Braselton?
After dining at Chipotle, customers might enjoy visiting nearby real estate developments like Union Grove by Meritage Homes or exploring local real estate agents' offices such as Chateau Elan Estates.
How can nearby transit help me find Chipotle Mexican Grill in Braselton?
While specific transit stations are not listed, knowing local landmarks like Papa Johns Pizza, Appearances Salon, or Tropical Smoothie Cafe can help you locate Chipotle Mexican Grill more easily in Braselton.