Business Details
About
Mexican Restaurant
Chipotle Braselton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
137 reviews
5 stars
35
4 stars
8
3 stars
4
2 stars
14
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.
Food Quality
Inconsistent food quality was noted, with complaints about small portions, stale ingredients, and food not being fresh or properly prepared.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions in the restaurant, indicating a lack of proper cleaning and maintenance.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of online orders, leading to frustration.
Management Issues
Several reviews pointed to poor management and lack of training for staff, suggesting that leadership needs to improve operations and customer service.
- LRLisa Rhodes5 days ago1.0Grossest Chipotle! It is so dirty. The food looks nasty, chips are stale, skimp on the portions, tables and floors look like they never clean them. Management needs help.
- SSShamia5 days ago1.0The staff there needs to be replaced. Very unprofessional and I found a fingernail in my food! I will never eat chipotle again.
- SRSandy RoyalsJan 2, 20265.0The food was great, workers were polite and efficient and the restaurant was comfortable. The only downside is they are a little expensive ( steak bowl with Guac a drink was almost $25) but it's worth the splurge once and awhile.
- JJJoshua JarvisDec 28, 20251.0This Chipotle feels like the Temu version of Chipotle. Just drive the extra miles to go to one that knows how to prepare the food. Bowls all thrown into the bag opened, mystery sauce included. This is not the first time we've given this place s chance.
- AGAllen GunnDec 20, 20251.0Continues to be one of the worst locations I've ever visited. The tables are nasty and not cleaned up at all. The food looks stale and so do the employees. It looks like one person is trying to do all the work while the rest just stand around and do absolutely nothing. Avoid this location. I'm not sure you could find people who care less about their job than the ones at this place.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Braselton serve?
Chipotle Mexican Grill in Braselton serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Braselton?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Braselton, GA?
It is located at 3705 Village Way, Barrow, Braselton, GA 30517, USA.
How can I order food from Chipotle Mexican Grill Braselton online?
You can order online through their official ordering website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Braselton have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Braselton via email?
You can contact them by email at GA.5167.Braselton@chipotle.com.
Are there other dining options near Chipotle Mexican Grill in Braselton?
Yes, nearby dining options include Papa Johns Pizza, Tropical Smoothie Cafe, Tin Drum Asian Kitchen, and Chicken Salad Chick.
What other services are available near Chipotle Mexican Grill in Braselton?
Nearby services include hair and beauty salons like Appearances Salon, insurance agencies such as State Farm Insurance and Ryan Hendrix Insurance Agency, and many real estate agencies.
Can I visit nearby attractions after dining at Chipotle in Braselton?
After dining at Chipotle, customers might enjoy visiting nearby real estate developments like Union Grove by Meritage Homes or exploring local real estate agents' offices such as Chateau Elan Estates.
How can nearby transit help me find Chipotle Mexican Grill in Braselton?
While specific transit stations are not listed, knowing local landmarks like Papa Johns Pizza, Appearances Salon, or Tropical Smoothie Cafe can help you locate Chipotle Mexican Grill more easily in Braselton.