Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and indifference.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions noted in both dining and restroom areas.
Food Quality
While some customers enjoyed specific menu items, many expressed disappointment with the overall food quality and portion sizes.