Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, greasy, or poorly prepared food, with some customers experiencing food safety concerns.
Staffing Problems
Frequent mentions of being understaffed, leading to chaotic service and delays in order fulfillment.
Management Concerns
Customers expressed dissatisfaction with management's handling of staff and service issues, indicating a need for better training and oversight.
Mixed Experiences
While some customers had positive experiences with specific staff members and enjoyed certain menu items, these were overshadowed by the overall negative feedback.