Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on service; some praised friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others complained about cold or poorly prepared food.
Cleanliness
The restaurant is noted for being clean, with several customers highlighting the cleanliness of the dining area and restrooms.
Management Issues
Several reviews mentioned poor management behavior, including confrontational attitudes and lack of professionalism.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
RW
Robert Wiggins
Feb 22, 2026
2.0
Terrible service. Unless they know you then you might get some attention. I was profiled since I don't look local and was basically ignored. My meal was excellent. It sat in front of me cooling off while I waited for a setup. Of course I told the fellow who seemed to be in charge about how I was treated. He was unresponsive, seems the employee's run the show. Needless to say I would like to return for the food but can't because I won't allow servers to single patrons out and ignore them. Others who were seated at the same time as me were treated much differently and I did nothing to provoke such treatment. This place is a hard pass.
NP
Nathan Perry
Feb 19, 2026
5.0
Didn't try the food but the bathrooms were very very super clean in the restaurant
DC
Doug Chastain
Feb 10, 2026
4.0
During snow storm, they were the only place open. Great food, worth alittle longer wait time. They wanted the business.
VE
Valerie Esposito
Feb 1, 2026
5.0
The service given under Dan the general manager's care goes above and beyond what you expect a fast food resturant provides. We've all been snowed in for days and Arby's was the only thing open. He was friendly & compassionate (since we were on foot) which felt like special treatment. Can't say enough about his kindness. And the food was fresh and hot. A plus!
RH
R H
Jan 23, 2026
1.0
Ordered drive through at Arby’s, Wednesday, January 21, 2026 after 5:30 or so … ordered the meal ‘Ham & Swiss Melt w/Mayo, well, I got to my destination opened up my sandwich & it was terrible just awful. That’s such a problem with these drive throughs that don’t give you quality or are not at all like the picture you see advertised. And for this reason alone is why I don’t go to drive throughs. I called Arby’s to let them know how bad the Quality was my bread was mashed down, there was barely any ham & I had to really search for the Swiss cheese, it was ridiculous. Of course the horrible attitude that I got on the phone was just an added crap load of trash & lack of professionalism, his attitude was so combative… I was like taken aback with it. I thought to myself, if his attitude matches his hygiene, he probably didn’t even wash his hands when preparing my meal. He yelled at me, telling me I was wrong. Well needless to say I guess I won’t be going there anymore. I have shared my experience with a lot of people. Added a photo of the false advertisement meal and a photo what you really get….. it was just a horrible experience all the way around. There were not even busy, no cars were there….