Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.4
558 reviews
5 stars
338
4 stars
136
3 stars
47
2 stars
17
1 star
20
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, with some enjoying the sandwiches while others received poorly made or cold items.
Service Issues
Numerous reviews highlighted rude staff and slow service, particularly in the drive-thru, leading to customer dissatisfaction.
Positive Staff Interactions
Despite some negative experiences, many customers praised specific employees for their friendliness and helpfulness, indicating a potential inconsistency in service.
Order Accuracy
Several customers experienced issues with missing items or incorrect orders, contributing to frustration.
Cleanliness and Environment
The restaurant was generally noted as clean, but some customers mentioned maintenance issues and a loud atmosphere.
- JCJames CarterNov 3, 20255.0Good food
- JKjr keimOct 24, 20251.0I purchased 3 sandwiches. 1 classic, 1 double, and 1 half pound roast beef, and 1 large order of cutlet fries. I got 4 Arby’s sauces and 2 horsey sauces. I asked for a couple more and was very rudely told no I could not have any more sauce, which I would have paid for (shouldn’t have to I just spent $23 and I can’t get 2 cent packet of sauce). I understand cutting costs, but that’s ridiculous! As I was 3 miles down the road I realized that They did not give me my fries either! Looked for the receipt to go back and get them, no receipt, shocker! So here I am eating a dry sandwich with no fries, lesson learned.
- CECandi & David EverettSep 10, 20251.0Drive-thru staff member was extremely rude and short with us. I asked if I could add on two orders of jalapeno bites once I got to the window, no one behind me in line. Staff told me they could not add on at the window which is understandable, but then proceeded to pull me to the door to await my order.
- KVKathrine VeitchSep 9, 20251.0The cashier was very rude
- SHSandra HendricksonSep 6, 20253.0Went thru drive thru and had to wait probably 15 min. Very slow. Food was fair at best.