Customer Service
Many customers reported rude and unhelpful staff, with frequent complaints about slow service and incorrect orders.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with the freshness and accuracy of their orders.
Operational Issues
Customers frequently noted that the restaurant was out of various menu items and had issues with their drive-thru service, leading to long wait times.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms, contributing to a negative dining experience.
Improvement Signs
A few recent reviews indicated improvements in service and food quality, suggesting potential positive changes in management or staff training.