Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bainbridge Subway® Restaurant at 500 E Alice St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Upon entering, I wasn’t greeted, which I understood as both employees were helping another customer. However, the employee who eventually took my order was noticeably cold and disinterested—not friendly or welcoming.
I ordered the Meal of the Day (Cold Cut Combo) and asked to make it a Deluxe. She made the sandwich without issue. At the register, the second employee asked what I had, and the sandwich maker said “Cold Cut Deluxe—well, Double Meat.” When the cashier looked confused, she repeated “Deluxe.” I also clarified I was ordering the Meal of the Day.
The total came to about $9.96, which was unusually high. I asked about the price and was told I was being charged for Double Meat. I explained I had only asked for Deluxe. The manager insisted there’s no way to make a Cold Cut Deluxe, which is inaccurate. I’ve ordered it many times before, and the Deluxe is a standard option online.
Due to the incorrect charge and the manager’s dismissive attitude, I chose not to complete the purchase. I will continue to enjoy Subway—but not at this location.