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Pizza Hut

3.4
(443 reviews)

Business Details

1300 Shotwell St., Bainbridge, GA
39819, United States
(229) 246-2607

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1300 Shotwell St. in Bainbridge, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1300 Shotwell St., Bainbridge, GA
39819, United States

Hours

Reviews

3.4
443 reviews
5 stars
189
4 stars
65
3 stars
45
2 stars
32
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members like Cierra, Jamiyah, and Levi, highlighting their positive attitudes and efficiency.

Order Accuracy

Several reviews indicated issues with order accuracy, including wrong items and missing components, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, others reported problems such as undercooked pizzas, lack of sauce, and overall poor food quality.

Management Issues

There were complaints about management and staff training, with some customers experiencing rude service and poor handling of complaints.

Cleanliness

A few reviews mentioned cleanliness issues in the restaurant, particularly in the kitchen and dining areas.
  • AP
    Alexis Paterson
    Feb 19, 2026
    5.0
    Jolene was so sweet and did a good job we will come back
  • AD
    Anna Daniel
    Feb 15, 2026
    5.0
    He was the best server!!!!
  • SC
    Scott Conoly
    Feb 1, 2026
    1.0
    Ordered Carryout on 2/1/2026. I ordered one large sausage and pineapple pizza on hand tossed crust and one large Pepperoni Pizza on a Pan crust which was an extra $1 charge. I was given both pizzas made on hand tossed crusts. I checked to see this time because this happened the last time I placed this exact same order and didn't notice until I got home. I told the young lady, name unknown, due to no name on my receipts and no name tag on her. She looked at it and asked if I wanted it remade. I told her yes that I wanted what I paid extra for. She said it would take 15 to twenty minutes. I said ok. She just turned and walked away after that leaving the other pizza on the counter to get cold while they made the replacement for the one they made wrong. When she brought the remade pizza back up to the counter, it was again made on a hand tossed crust. I just took it and left at this point. I just came home and called the customer service # after looking it up online since it is not given on your receipt. They offered to. give me a credit for a free large pizza. I declined this, since I will definitely not be ordering from there again. The kitchen was very messy looking, and I don't see the point in a free pizza that would probably just be made wrong again. Still waiting on contact back from them in 3-5 business days to see if they are going to at least give me my extra $1 back for the upcharge for a pan crust I didn't get. In short, I wouldn't advise ordering from here, since they choose to not care about stealing from you by up charging for things and not giving them to you. I'm a very disappointed customer. I won't be ripped off again though.
  • NG
    naya gray
    Jan 6, 2026
    5.0
    cierra is good manager i had no idea what to order she recommended me to get the big new yorker it’s very clean and she do her thing as management got my food so fast thanks pizza hut
  • JC
    Jasmine Carter
    Jan 3, 2026
    1.0
    Ordered my food online. They confirmed the order. We pulled up before closing time and either nobody was there or they were hiding so they didn't have to serve us. We didn't get our money back or our pizzas.

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