McDonald's

3.2
1188 reviews
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Business Details

1501 E Shotwell St, Bainbridge, GA
39819, United States
(229) 246-6100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 E Shotwell St, Bainbridge, GA
39819, United States

Hours

Reviews

3.2
1,188 reviews
5 stars
330
4 stars
222
3 stars
220
2 stars
135
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, such as cold or improperly prepared items, and missing components from orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with food freshness.

Staff Attitude

Many customers noted that employees appeared unhappy or unprofessional, contributing to a negative dining experience.
  • VT
    VAN TOLIVER
    Dec 24, 2025
    3.0
    Not very clean. Customer service is terrible
  • JD
    Joseph Dixon
    Dec 11, 2025
    1.0
    Food was awful... Burger was falling apart didnt taste good. After spending 80 dollars you would expect better food
  • MW
    Melissa Waddell
    Nov 23, 2025
    3.0
    Could've been better solo clean newer building but you gotta keep it clean to keep it looking new guys you can do better food was warm like it had been sitting awhile and cold fries with no salt ugh
  • AM
    Amanda M
    Nov 7, 2025
    4.0
    Very poor service. No welcome, no one came to the counter, no receipt paper when we placed order for ourselves. Only reaction we got was with the girl who gave us our order and she was very sweet, remade our drinks for me because was not marked and I am dibetic and needed to know which one was diet, this need to ne noted in training to mark the lid when diet is ordered because the customer may have a restriction or medical need to have to have that drink. The service was very slow as they had no line going for the front orders and was getting mixed up. If they had workers working front orders and ones working windows and had some kind of line going they would not of had so many order getting messed up, and so many waiting on food. Not only that we had throw our sandwich away because the bread was hard and could not eat it. This McDonald's use to be our it place we hardly even go here anymore amd this is why.
  • CC
    Chandris Crawford
    Nov 7, 2025
    1.0
    Every time I come here my food is wrong current burger salty as all out doers and my burger is burnt no ketchup as I requested or onions slow service and the lack of attention is horrible
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1501 E Shotwell St, Bainbridge, GA?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.