Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,182 reviews
5 stars
329
4 stars
222
3 stars
218
2 stars
135
1 star
278
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with employees often being rude and unprofessional.
Food Issues
Customers frequently reported receiving incorrect or cold food, with many items missing from orders.
Slow Service
Many patrons experienced long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
The dining area was often described as dirty, with complaints about unsanitary conditions.
Employee Attitude
Several reviews noted that employees appeared unhappy and unmotivated, impacting the overall customer experience.
- AMAmanda MNov 7, 20254.0Very poor service. No welcome, no one came to the counter, no receipt paper when we placed order for ourselves. Only reaction we got was with the girl who gave us our order and she was very sweet, remade our drinks for me because was not marked and I am dibetic and needed to know which one was diet, this need to ne noted in training to mark the lid when diet is ordered because the customer may have a restriction or medical need to have to have that drink. The service was very slow as they had no line going for the front orders and was getting mixed up. If they had workers working front orders and ones working windows and had some kind of line going they would not of had so many order getting messed up, and so many waiting on food. Not only that we had throw our sandwich away because the bread was hard and could not eat it. This McDonald's use to be our it place we hardly even go here anymore amd this is why.
- CCChandris CrawfordNov 7, 20251.0Every time I come here my food is wrong current burger salty as all out doers and my burger is burnt no ketchup as I requested or onions slow service and the lack of attention is horrible
- KBK BarineauNov 1, 20255.0drive through was fast and they were busy
- CTConnie ThomasOct 30, 20253.0The service was good, food not so much..fries were hot but Big Mac was cold and the bun was rubbery.
- JSJazi SuitOct 18, 20251.0Should of read the reviews before stopping here. Placed an order. Waited 30 minutes. Then when I started asking for atleast our drinks that's when they started clapping back with attitude saying "we will get to it" ..... when??? In an hour? Can we atleast have our drinks ??? Then she proceeded to hand them to us and then took them back because I was upset. GIVE US OUR FOOD THAT WE PAID FOR OVER 30 MINUTES AGO ON THE APP! There's people standing the lobby waiting for their food and their ONLY priority is the drive thru! Very appalling with the treatment we received when all these employees where in the absolute wrong.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1501 E Shotwell St, Bainbridge, GA?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's, and if so, during what hours?
Yes, delivery service is available daily from 6:00 AM to 11:00 PM through their online ordering system.
What are the available payment options at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup service is available at this location for your convenience.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, it offers a drive-thru service for quick and convenient ordering.
What nearby places can I visit after dining at McDonald's?
After dining, you can visit nearby places like Walgreens for pharmacy needs, Tristate Office Products Co. for office supplies, or Bainbridge Memorial Hospital for healthcare services.
Are there any other fast food restaurants close to this McDonald's?
Yes, nearby fast food options include Taco Bell and Blimpie, located close for additional dining choices.
Where can I find financial services or ATMs near this McDonald's location?
Nearby financial services include the LibertyX Bitcoin ATM and The Exchange Network ATM for your convenience.