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Dairy Queen Grill & Chill

4.2
(764 reviews)

Business Details

519 W Shotwell St, Bainbridge, GA
39819-3909, United States
(229) 246-2884
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
519 W Shotwell St, Bainbridge, GA
39819-3909, United States

Hours

Reviews

4.2
764 reviews
5 stars
403
4 stars
199
3 stars
90
2 stars
20
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and delicious, particularly the burgers and ice cream.

Customer Service

Mixed reviews on customer service; while some praised the friendly staff, others reported rude behavior and poor handling of complaints.

Order Accuracy

Several customers experienced issues with incorrect orders and slow service, leading to frustration.

Cleanliness

Some reviews noted cleanliness issues, particularly with tables and food handling practices.

Pricing

Many customers felt that the prices were too high for the quality and quantity of food received.
  • PH
    Precious Hall
    Jan 14, 2026
    5.0
    Great selection of combos! We had the Parmesan strip baskets with sweet tea. Food was fresh and good. Price was reasonable with the 50 percent off in the app! Dairy Queen saved me from cooking tonight.
  • CJ
    christopher johnson
    Jan 14, 2026
    5.0
    They’re always busy and packed! Food always hot and fresh! Drinks refreshing and delicious! My kids love it here!
  • FT
    Frak TheApe
    Jan 4, 2026
    4.0
    We came in for an ice cream birthday cake, the additions were perfect. The service was great. Thank you!
  • CF
    Charles Fisher
    Jul 15, 2021
    1.0
    I have been going to dairy queen and this is the 5th time they messed up my order and refused to fix it when I asked them to
  • WW
    W35TC045T
    Jun 8, 2021
    3.0
    Food quality and preparation is a hit or miss here. One day you can have an excellent blizzard with the fixings and another you basically have vanilla ice cream with no mix. Grill side is the same...the staff need some customer service training and be polite and courteous. Sometimes they can be expressionless and cold.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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