Mixed reviews on customer service; some praised friendly staff while others reported rude and dismissive behavior from management.
Order Accuracy
Frequent complaints about incorrect orders and issues with getting what was paid for, leading to customer dissatisfaction.
Food Quality
Generally positive feedback on food quality, with specific mentions of fresh and hot items, though some noted inconsistencies.
Speed of Service
Service speed varies; while many customers appreciated quick service, others experienced long wait times, especially during busy hours.
Cleanliness
Some customers noted cleanliness issues, particularly with tables and food handling practices.
BH
Blake Hayes
Aug 26, 2025
5.0
Very good 👍
BC
Bryan Canady
Aug 6, 2025
5.0
5 star ownership and employees. We didn't eat anything but stopped here on our way home to let our kids use the restroom. 3 hours away from home and our car battery died. A few employees and the guy I suspect is the owner went above and beyond to help us out, find jumper cables, jump us off, and ensure we were able to get back on the road. Thank you Bainbridge DQ.
EC
Ellen Connelly
Jun 26, 2025
5.0
Great ice cream and burgers
LA
Leslie Anne
Jun 14, 2025
1.0
The only reason we didn't ask to remake our cones is because the line was backed up. If we're paying good money for our food we expect to get what's advertised the first time. We expect better.
Does Dairy Queen Grill & Chill provide seating options for families?
Yes, the location offers both indoor and outdoor seating, booster seats, and high chairs, making it family-friendly and good for kids.
Is there a drive-thru service available at this Dairy Queen?
Yes, Dairy Queen Grill & Chill in Bainbridge has a drive-thru for convenient order pickup.
Can I order food online or via a mobile app from this Dairy Queen location?
Yes, you can place orders online through their website and also download the Dairy Queen app for exclusive deals and mobile ordering.
Are the facilities at Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and provides restrooms for customers.
What is the address and contact number for Dairy Queen Grill & Chill in Bainbridge?
The address is 519 W Shotwell St, Bainbridge, GA 39819-3909, US. The main phone number is +1 229-246-2884.
What nearby places can I visit before or after eating at Dairy Queen Grill & Chill?
Nearby, you can visit the Bainbridge Pump Track park for outdoor activities, Skate Towne roller skating rink for fun family recreation, and Cheney Griffen Park which offers river and forest scenery.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, 3 Squares Diner offers American dining options, and Bonnie Blue House On The Flint is a southern and American restaurant nearby.
Where can I find financial services near Dairy Queen in Bainbridge?
Nearby financial service providers include Georgia's Own Credit Union, Three Rivers Credit Union, Edward Jones - Financial Advisor: Robert McRae, AAMS®, and First Port City Bank.
What amenities make Dairy Queen Grill & Chill suitable for families with children?
The restaurant is family-friendly, welcomes children, and offers booster seats, high chairs, restrooms, outdoor seating, and a variety of kid-friendly foods and treats.