Dairy Queen Grill & Chill

4.2
817 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
519 W Shotwell St, Bainbridge, GA
39819-3909, United States

Reviews

4.2
817 reviews
5 stars
438
4 stars
212
3 stars
92
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and dismissive behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and issues with getting what was paid for, leading to customer dissatisfaction.

Food Quality

Generally positive feedback on food quality, with specific mentions of fresh and hot items, though some noted inconsistencies.

Speed of Service

Service speed varies; while many customers appreciated quick service, others experienced long wait times, especially during busy hours.

Cleanliness

Some customers noted cleanliness issues, particularly with tables and food handling practices.
  • BH
    Blake Hayes
    Aug 26, 2025
    5.0
    Very good 👍
  • BC
    Bryan Canady
    Aug 6, 2025
    5.0
    5 star ownership and employees. We didn't eat anything but stopped here on our way home to let our kids use the restroom. 3 hours away from home and our car battery died. A few employees and the guy I suspect is the owner went above and beyond to help us out, find jumper cables, jump us off, and ensure we were able to get back on the road. Thank you Bainbridge DQ.
  • EC
    Ellen Connelly
    Jun 26, 2025
    5.0
    Great ice cream and burgers
  • LA
    Leslie Anne
    Jun 14, 2025
    1.0
    The only reason we didn't ask to remake our cones is because the line was backed up. If we're paying good money for our food we expect to get what's advertised the first time. We expect better.
  • AB
    Amy Bynum
    Jun 8, 2018
    5.0
    Great service and food.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Bainbridge, GA offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and ice cream cakes.

Does Dairy Queen Grill & Chill provide seating options for families?

Yes, the location offers both indoor and outdoor seating, booster seats, and high chairs, making it family-friendly and good for kids.