Dairy Queen Grill & Chill

4.2
820 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
519 W Shotwell St, Bainbridge, GA
39819-3909, United States

Reviews

4.2
820 reviews
5 stars
440
4 stars
213
3 stars
92
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rude management and poor handling of complaints.

Order Accuracy

Frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.

Food Quality

Generally positive remarks about food quality, though some customers noted inconsistencies and high prices.

Cleanliness

Concerns raised about cleanliness, particularly in the dining area and food handling practices.

Speed of Service

Service speed varies; some customers experienced long wait times, especially during busy periods.
  • FT
    Frak TheApe
    Jan 4, 2026
    4.0
    We came in for an ice cream birthday cake, the additions were perfect. The service was great. Thank you!
  • BH
    Blake Hayes
    Aug 26, 2025
    5.0
    Very good 👍
  • BC
    Bryan Canady
    Aug 6, 2025
    5.0
    5 star ownership and employees. We didn't eat anything but stopped here on our way home to let our kids use the restroom. 3 hours away from home and our car battery died. A few employees and the guy I suspect is the owner went above and beyond to help us out, find jumper cables, jump us off, and ensure we were able to get back on the road. Thank you Bainbridge DQ.
  • CF
    Charles Fisher
    Jul 15, 2021
    1.0
    I have been going to dairy queen and this is the 5th time they messed up my order and refused to fix it when I asked them to
  • LC
    Lynn Carson
    Sep 15, 2019
    5.0
    Great service comfortable atmosphere!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Bainbridge, GA offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and ice cream cakes.

Does Dairy Queen Grill & Chill provide seating options for families?

Yes, the location offers both indoor and outdoor seating, booster seats, and high chairs, making it family-friendly and good for kids.