Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.1
211 reviews
5 stars
133
4 stars
27
3 stars
8
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and unresponsive.
Food Quality
The quality of the pizza varies significantly; many customers praised the freshness and taste, while others reported issues with soggy, burnt, or improperly cooked pizzas.
Atmosphere and Cleanliness
The restaurant is generally noted for being clean and well-maintained, although some customers experienced unsanitary conditions with their food.
Delivery Issues
Several reviews highlighted problems with delivery, including incorrect orders and delays, leading to frustration among customers.
Parking Challenges
Customers frequently mentioned difficulties with parking at the location, especially during peak hours.
- TDTara Sands Davis1 day ago1.0Awful customer service and phone ordering when online isn’t sufficient. Had to call order in, took 20 minutes in total over two phone calls to get our order correct and correctly billed and delivered. This has happened multiple times at this location and often our order is cold. No online option for cheeseless pizza and poor /incompetent order taking makes great pizza not worth the trouble ordering. We now just go to Mellow mushroom.
- TTTeliaOct 30, 20252.0I love Donatos! I'm from Ohio so I have loved them for 30 plus years...but my 2 stars came from Drew. His customer service skills and knowledge was horrible. He didn't know nothing. Normally when I go in there the customer service is 10. Drew needs to retrain.
- RMRobert McBrideOct 9, 20255.0The only place to get pizza when I am visiting from Chicago
- DWDon WallaceOct 1, 20251.0The pizza is absolutely soaked in honey to the point it’s soggy & it wasn’t even 15 minutes out the oven. I don’t know if this is some type of joke but delivering a pizza that’s more soggy than a wet sponge means you should not be serving food. Most disgusting food I’ve ever had served.
- LHLeAnn HallSep 14, 20255.0food is good! Jadyn’s amazing personality, smile and customer service makes me want to come back all the time! She definitely knows how to make you feel special :)
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza specializes in pizza with Edge to Edge® toppings on a crispy golden thin crust, along with oven baked subs, desserts, and appetizers.
What are the operating hours of Donatos Pizza in Avondale Estates, GA?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday to Wednesday and Sunday, 11:00 AM to 10:00 PM on Thursday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Donatos Pizza located?
Donatos Pizza is located at 29 N Avondale Road, Avondale Estates, GA 30002, United States.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned company founded in Columbus, Ohio in 1963.
Are there any nearby coffee shops where I can relax before or after dining at Donatos Pizza?
Yes, Good Karma Coffee House, a gluten-free restaurant, is nearby and a great spot to relax with coffee before or after your meal at Donatos Pizza.
What nearby dining options are available if I want to explore other cuisines near Donatos Pizza?
Nearby options include Santo Cantina and Cocina for Mexican and Latin American cuisine, and The Stratford for American fare and pub-style dining.
Are there any public services close to Donatos Pizza that could be helpful when visiting?
Yes, Avondale Estates Police Department and Avondale Estates City Hall are close by, providing convenient access to city services and safety while visiting Donatos Pizza.
How can customers order pizza from Donatos Pizza?
Customers can order pizza via the Donatos Pizza app available on iOS and Android or through their website with options for in-store pickup and delivery.