Brand Certified
Wingstop
3.6(756 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
1680 East-West Connector Ste 108, Austell, GA
30106, United States
Certified by Wingstop • Mar 01, 2026
(770) 941-5099
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austell East West Connector. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.6
756 reviews
5 stars
387
4 stars
87
3 stars
43
2 stars
40
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members like Kelly and Kevin received praise for their friendly and efficient service, many customers reported unprofessional behavior and rudeness from other employees, particularly management.
Food Quality
Customers had mixed experiences with food quality; some enjoyed fresh and hot meals, while others reported receiving cold, incorrect, or poorly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, with some customers noting that the establishment was often dirty.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and long wait times, indicating a lack of organization and attention to detail.
- SMShae MFeb 8, 20262.0Slowest service I’ve every experienced. The guy up front ( black guy , short haircut ) does NOT know what he’s doing and they put to much faith in him . Chile not worth the trouble. Mind you I only got sauces no food. The music is good though . Never had any issue until today .
- GMGigi MarieFeb 4, 20265.0I would have given this place 1 star because I had a horrible experience yesterday. Mind you this is the WS I normally go to But CHINA WAS AMAZING!!!! She fixed my order an then some. She was so sweet and I was able to explain my experience without any judgement. The lead cashier tho? HORRIBLE WITH A STANK ATTITUDE!!! Thank you China for making this experience so much better. I will be returning because of you! (Only when she’s working tho) lol
- CBCarlton BrownleeFeb 4, 20265.0Kelly was in the best mood and the best assistant I ever had
- LLLauriJan 29, 20261.0Worst food ever!!! I had hair on my chicken. The place is nasty. Serious health violations concerns
- JGJonathan GaribaldiJan 26, 20261.0One of the worst and most ghetto wing stops I’ve ordered from on the planet. I had ordered from Uber Eats waited the usual delivery time etc. One person is going to pick up my order and tells me “ my order has been picked up” which the app never notified me that it has. So I go and check the app and nothing I didn’t receive order picked up or nothing. I then get another driver and she gets there and tells me that she thinks someone stole my order. I came to conclusion that someone did. So I proceed to call the location and they pick up and tell me “ no more orders can be placed etc”. That’s not what I was wanting to do though. I tell them “ someone stole my order from Uber Eats” I tell them the name what I ordered and he sarcastically said “ someone stole your order oh man what was the name on it”. And I tell him everything and he just hangs up on me. I call 3 times on my phone and somebody else phone and they didn’t answer. So that goes to tell me they have unprofessional people working there that can’t be trusted with the security of our food. When all they have to do is ask what the name for it is or to see the phone that the delivery has to confirm if they’re picking up the order for that person. And I genuinely believe that it was an inside job from the employees too. But who knows.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
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