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Wendy's

3.7
(2025 reviews)

Business Details

(678) 945-4160

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
185 South Service Rd S.W., Austell, GA
30168, United States

Hours

Reviews

3.7
2,025 reviews
5 stars
800
4 stars
496
3 stars
360
2 stars
120
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold and overcooked items.

Cleanliness

Some customers noted cleanliness issues, such as overflowing trash cans and dirty tables.

Fast Service

Despite the issues, several reviews praised the speed of service, especially during busy times.

Location Convenience

The restaurant's proximity to Six Flags was mentioned positively, making it a convenient dining option.
  • ML
    Mey Ling
    Feb 24, 2026
    2.0
    The manager was really sweet the cashier had a slight attitude and I had to turn around just for them to fix my sandwich.
  • JL
    Ja Lna
    Feb 9, 2026
    5.0
    Great employees, been consistent with my orders . Lobby and restrooms are clean . Thank you everyone !
  • MM
    Mandi
    Dec 24, 2025
    1.0
    Horrable customer service and food tastes awful zero stars for me.
  • RG
    Rhonda Glover
    Dec 18, 2025
    1.0
    Girl at the window so unprofessional and had the nerve to charge for a bbq .53 not the girl who takes the payments it was the girl at serving second window
  • LL
    Ladarrius
    Dec 4, 2025
    5.0
    Excellent Job Morning/Day Shift. Food fresh. Service was fast. Manager had my order ready and I wasn’t even done paying yet, and she had smile on her face. Very PROFESSIONAL!!! Job well done 💪🏾💪🏾💪🏾

Frequently Asked Questions About Wendy's

Is 185 South Service Rd S.W. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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