Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austell Subway® Restaurant at 3999 Austell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
258 reviews
5 stars
121
4 stars
45
3 stars
29
2 stars
14
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their friendliness and efficiency, while others were criticized for rudeness and poor attitudes.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh sandwiches while others received poorly made or missing ingredients.
Cleanliness
Concerns about cleanliness, with reports of dirty bathrooms and unsanitary conditions in the restaurant.
Staffing Issues
Frequent complaints about understaffing leading to long wait times and poor service.
Inventory Problems
Multiple reviews noted that the store was often out of key ingredients and items, affecting customer satisfaction.
- SEShenelle EncarnacionNov 12, 20255.0Nadesha and Ms. Candy are amazing. They are kind, friendly, and take pride in their work. The food was good. Prices are up everywhere, but the service and food were worth it. I’ll definitely be back.
- ALArieanna lattimoreOct 24, 20251.0Hey , did a door dash order , the bread was wrong , just came to for sandwiches to be re made , ms candy repeatedly argued what bread is the right bread , told me she cant remake my sandwich . . We went back and forth for her to remake it . I need a manger at its earliest convenience
- CKCassandra KadiriJul 13, 20255.0Chris at the Subway on Austell Rd. is everything! He was so polite and welcoming. He made my food with love and as if, he was making it for himself. His personality is amazing and will definitely take him far beyond he can imagine. Chris deserves his own store with the service he provides. And I really appreciate him and all he does. Thanks Chris and keep up the excellent work!
- RFRichard ForeJun 24, 20255.0Attitude was great
- KRkarina ramirezJun 20, 20253.0Missing ingredients on a sub
Frequently Asked Questions About Subway
Where is Subway in Austell located?
Subway is located at 3999 Austell Rd, Suite 1004, Austell, GA 30106.
What are the operating hours of Subway at 3999 Austell Rd?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at Austell offer delivery or pickup services?
Yes, Subway offers both curbside pickup and delivery services for customer convenience.
What types of meals does Subway serve at this location?
This Subway serves breakfast, lunch, and dinner each day.
Can I order Subway menu items online for the Austell location?
Yes, you can order Subway's menu online quickly and easily through their website or app.
Are dine-in options available at Subway on 3999 Austell Rd?
Yes, dine-in options are available at this Subway location to enjoy your meal onsite.
Does Subway at this location offer catering services?
Yes, this Subway provides catering services to accommodate your events and gatherings.
What popular nearby fast food options are close to Subway?
Nearby, you can find several restaurants like McDonald's, Wingstop, Jersey Mike's Subs, and A Town Wings, offering various fast food choices.
Are there any nearby services where customers can get eye care?
Yes, My Eyelab and Stanton Optical are nearby options for eye care and eyewear services.
What automotive rental option is available near Subway at 3999 Austell Rd?
Penske Truck Rental is a nearby automotive service offering truck rentals for your transportation needs.