Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austell Subway® Restaurant at 3999 Austell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some employees received praise for being friendly and attentive, while others were criticized for rudeness and poor attitude.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with missing ingredients and poorly made sandwiches.
Cleanliness
Concerns about cleanliness were raised, with reports of dirty bathrooms and unsanitary conditions in the restaurant.
Staffing Issues
Frequent complaints about understaffing leading to long wait times and poor service.
Management
Some customers noted improvements in service and atmosphere under new management, while others experienced ongoing issues.
MB
Michelle Barron
Jan 30, 2026
5.0
It was busy, the staff was hardworking and professional. The manager had a new trainee was very patient and the new worker did a great job. I would come back for the service alone.
PJ
Printassia Johnson
Nov 27, 2025
1.0
Please check your reciept before leaving. Monday night I did a door dash order to this location. I decided to get 2 chocolate chip cookies while i picked up the order. The cost was $1.59. I gav the black guy $2 & he charges me $1.69 instead, an additional .10 cents for a dining in fee. Who dines in to eat cookies on a door dash order?
I'll try to find the receipt and post it.
update: found the receipt in the trash but it has oil on it
SE
Shenelle Encarnacion
Nov 12, 2025
5.0
Nadesha and Ms. Candy are amazing. They are kind, friendly, and take pride in their work. The food was good. Prices are up everywhere, but the service and food were worth it. I’ll definitely be back.
AL
Arieanna lattimore
Oct 24, 2025
1.0
Hey , did a door dash order , the bread was wrong , just came to for sandwiches to be re made , ms candy repeatedly argued what bread is the right bread , told me she cant remake my sandwich . . We went back and forth for her to remake it . I need a manger at its earliest convenience
KW
Keith Wilson
Sep 15, 2020
1.0
Please update your location in Google Maps and Apple Maps. You guys are nowhere close to LA Fitness.