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Subway

3.7
(262 reviews)

Business Details

3999 Austell Rd, Austell, GA
30106, United States
(770) 819-3500
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austell Subway® Restaurant at 3999 Austell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3999 Austell Rd, Austell, GA
30106, United States

Hours

Reviews

3.7
262 reviews
5 stars
123
4 stars
46
3 stars
29
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and attentive, while others were criticized for rudeness and poor attitude.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with missing ingredients and poorly made sandwiches.

Cleanliness

Concerns about cleanliness were raised, with reports of dirty bathrooms and unsanitary conditions in the restaurant.

Staffing Issues

Frequent complaints about understaffing leading to long wait times and poor service.

Management

Some customers noted improvements in service and atmosphere under new management, while others experienced ongoing issues.
  • MB
    Michelle Barron
    Jan 30, 2026
    5.0
    It was busy, the staff was hardworking and professional. The manager had a new trainee was very patient and the new worker did a great job. I would come back for the service alone.
  • PJ
    Printassia Johnson
    Nov 27, 2025
    1.0
    Please check your reciept before leaving. Monday night I did a door dash order to this location. I decided to get 2 chocolate chip cookies while i picked up the order. The cost was $1.59. I gav the black guy $2 & he charges me $1.69 instead, an additional .10 cents for a dining in fee. Who dines in to eat cookies on a door dash order? I'll try to find the receipt and post it. update: found the receipt in the trash but it has oil on it
  • SE
    Shenelle Encarnacion
    Nov 12, 2025
    5.0
    Nadesha and Ms. Candy are amazing. They are kind, friendly, and take pride in their work. The food was good. Prices are up everywhere, but the service and food were worth it. I’ll definitely be back.
  • AL
    Arieanna lattimore
    Oct 24, 2025
    1.0
    Hey , did a door dash order , the bread was wrong , just came to for sandwiches to be re made , ms candy repeatedly argued what bread is the right bread , told me she cant remake my sandwich . . We went back and forth for her to remake it . I need a manger at its earliest convenience
  • KW
    Keith Wilson
    Sep 15, 2020
    1.0
    Please update your location in Google Maps and Apple Maps. You guys are nowhere close to LA Fitness.

Frequently Asked Questions About Subway

Where is Subway in Austell located?

Subway is located at 3999 Austell Rd, Suite 1004, Austell, GA 30106.

What are the operating hours of Subway at 3999 Austell Rd?

Subway is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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