Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austell Subway® Restaurant at 135 Riverside Parkway SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.7
158 reviews
5 stars
44
4 stars
21
3 stars
9
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, refusal to accept coupons, and unprofessional behavior from management.
Inconsistent Hours
Customers frequently reported that the store closed earlier than advertised, leading to confusion and frustration.
Quality of Food
Many customers noted issues with the freshness and portion sizes of the food, including skimpy toppings and stale ingredients.
Cleanliness and Management
While some reviews praised cleanliness, others pointed out poor management practices and unclean conditions, suggesting a lack of consistent oversight.
Long Wait Times
Several reviews mentioned excessively long wait times for service, especially during lunch hours, contributing to a negative dining experience.
- MMMandiDec 24, 20251.0I walked in around 3:55 pm and there was an open sign on the door. The older guy working refused to offer service to my son and me, saying they were closed at 4:00pm. The sign on their door said they closed at 8:00pm. I have never been refused service when a store was open. This is horrible customer service and outright wrong.
- JJJ JSep 16, 20251.0This subway doesn't take coupons.
- TETaylor EvansAug 22, 20251.0Charged for a Philly but told the owner I did not order a Philly nor received the “double meat or cheese” that it comes with . Still was charged with Philly and it was not even a 6inch sub. You’re going to go out of business like that . Stop stealing peoples money out of greed. 25 cents or a dollar still wrong . Not returning.
- HQHelin QiuJul 20, 20251.0I have never given a bad review to any store. When I went in with the coupon, the clerk made me feel awkward. If the coupon is invalid, the customer should be informed. Customers should be treated fairly, but they are not.
- EHEdrick HenryJul 16, 20251.0I visit the subway at the epic center five different times. I was overcharged the same price five times I visited other subways and it’s a five dollar difference in price at other subway . epic center manager rips me off every time the same guy rings me up with the beard and the ball head. It’s 5+ dollars more that I’m charged. I order the same items every time at both subway . I added both receipts one from the epic center on Riverside and one from a different subway that I frequent . two separate receipts one from the epic center one from my previous dine in both are subway. Epic center subway overcharges me every time. I learned my lesson now. I just hope I can keep others from getting ripped off. I won’t be back..
Frequently Asked Questions About Subway
What types of meals are served at Subway located at 135 Riverside Parkway SW?
Subway serves breakfast, lunch, and dinner at this location.
What are the operating hours for Subway at the Riverside Epi Fitness Club location?
Subway is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and is closed on Sundays.
Does Subway at Riverside Epi Fitness Club offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I dine in at Subway located inside Riverside Epi Fitness Club?
Yes, Subway offers dine-in services at this location.
Where can I find the menu for Subway at 135 Riverside Parkway SW?
The menu is available online at https://subway.com/en-us/restaurant/31660-0/menu/ for viewing and ordering.
Is catering available at this Subway location?
No, catering is not available at this Subway location.
What is the address and contact number for Subway at Riverside Epi Fitness Club?
The address is 135 Riverside Parkway SW, Suite 1108, Austell, GA 30168, and the phone number is +1 678-903-2510.
What nearby places can I visit before or after eating at Subway?
Nearby attractions include the Bronner Center for the Performing Arts for entertainment, EpiFIT Club for fitness activities, and Icebyrd Frozen Yogurt for dessert.
Are there any fitness or recreational venues near Subway at Riverside Epi Fitness Club?
Yes, EpiFIT Club and MT Bball Skillz Academy are nearby venues where you can engage in fitness and sports activities.
What accommodation options are available near this Subway location?
Nearby hotels include Rodeway Inn Austell Six Flags, Guest Inn Six Flags, Super 8 by Wyndham Austell/Six Flags, and Wingate by Wyndham Atlanta/Six Flags Austell.