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Subway

2.7
(162 reviews)

Business Details

(678) 903-2510
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austell Subway® Restaurant at 135 Riverside Parkway SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
135 Riverside Parkway SW, Austell, GA
30168, United States

Hours

Reviews

2.7
162 reviews
5 stars
45
4 stars
21
3 stars
9
2 stars
11
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for both in-store and online orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Food Quality

Several customers noted issues with food quality, including skimpy portions, stale ingredients, and incorrect orders.

Cleanliness

While some customers appreciated the cleanliness of the establishment, others reported unsanitary conditions and a lack of proper food handling practices.

Pricing Issues

Customers expressed frustration over high prices and inconsistent pricing practices, including being overcharged compared to other locations.
  • PH
    Paul Hill
    Feb 21, 2026
    1.0
    This subway sucks they have a sign on the toaster that says it was suppose to be fixed over a month ago and they took a hour to fix my sandwich there was a lady arguing in there otp I went to go to wash my hand after I ordered my sandwich 20 mins ago and still had to wait 20 mins for them to make it Never again
  • EB
    Erica Bethely
    Feb 20, 2026
    5.0
    The store manager and the staff are friendly. The store was clean and inviting. Will definitely use them to again.
  • EL
    Erick lopez
    Jan 13, 2026
    1.0
    Service is slow even when you Oder ahead of time. Waited 15 minutes for a online order , they attended to walk in customers before completing my Order
  • MM
    Mandi
    Dec 24, 2025
    1.0
    I walked in around 3:55 pm and there was an open sign on the door. The older guy working refused to offer service to my son and me, saying they were closed at 4:00pm. The sign on their door said they closed at 8:00pm. I have never been refused service when a store was open. This is horrible customer service and outright wrong.
  • JJ
    J J
    Sep 16, 2025
    1.0
    This subway doesn't take coupons.

Frequently Asked Questions About Subway

What types of meals are served at Subway located at 135 Riverside Parkway SW?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for Subway at the Riverside Epi Fitness Club location?

Subway is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and is closed on Sundays.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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