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Pizza Hut

2.7
(216 reviews)

Business Details

2860 E West Connector, Austell, GA
30106, United States
(770) 435-4800

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2860 E West Connector in Austell, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
2860 E West Connector, Austell, GA
30106, United States

Hours

Reviews

2.7
216 reviews
5 stars
73
4 stars
16
3 stars
9
2 stars
17
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude behavior from management and unhelpful responses to complaints.

Delivery Issues

Many customers experienced significant delays in delivery, with some waiting over two hours for cold or incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold pizzas, incorrect toppings, and undercooked items.

Inconsistency

Customers reported inconsistent experiences, with some praising the food and service while others described their experiences as horrific.
  • RR
    Romina
    Feb 8, 2026
    1.0
    I placed an order for pizza with an estimated wait time of 35 minutes. After waiting significantly longer than the estimated time, the pizza arrived in a condition that was not fit for consumption. I contacted the store, and an employee offered me a credit, which I found unacceptable given the circumstances. I requested either a full refund or for my order to be remade. At that point, the manager, who identified himself as Cordell, ( I believe) got on the phone and began yelling at me. He stated that it was Super Bowl Sunday and that they were too busy to address my issue, and said there was nothing else he could do I could come pick it up (after already paying for delivery absolutely not) before hanging up on me. When I called back, the same manager answered and again began yelling at me in an unprofessional and hostile manner. He stated that I was “taking up his time” and that he “didn’t have time for me,” while continuing to scream. This behavior is completely unacceptable, especially from someone in a management position. Well, I understand some days are stressful. There is nothing to excuse this type of behavior.Thank goodness corporate is now involved . Papa Johns it is!!
  • AW
    Alex Works
    Jan 31, 2026
    3.0
    Worker looked right at me and told me the pizza was how I ordered it and it was in fact not like order it at all but he had time to be on the phone talking about tik tok live ai are taking the wrong jobs Pizza Hut needs to be next
  • GT
    geraldine tuff
    Jan 24, 2026
    5.0
    This is a wonderful friendly place to order good hot pizza always fresh and hot I never have to worry about my pizza being warm it’s always fresh hot out the oven thank you because I love my food hot .
  • RC
    Russell Cooper
    Dec 27, 2025
    1.0
    This store is a joke. Every time they deliver with door dash you can expect cold late pizza. They don't care. I get they don't control Door Dash, but when they deliver, Door Dash is Pizza Hut. They need to stop stacking orders with Door Dash.
  • LY
    Latoya M. (YardgyalMyrie)
    Nov 23, 2025
    1.0
    My worst pizza experience ever. I dont know who owns/runs this place but there needs to be an evaluation of staff and operations! I ordered directly from the website at 6:00pm and received a delivery time of 6:31pm, then i got a text that Doordash will be delivering my order by 7:10 along with tracking info. Two different drivers went to pick up my order and left!! I called the store 3 times before someone finally answered and was told that " we're having issues with the Doordash system and my order will be on its way shortly. A 3rd driver showed up and after seeing him wait 10 mins I called the driver and asked him if my order was ready, they told him no!! I told him to let them know im on the phone and its been over an hour, 3 different drivers, where's my food?? They told him its being prepared now. What???!!! I finally got my food at 8:15pm, 2 hour and 15 mins later!!! Of course everything arrived cold (i live 5 mins away), my barbque chicken pizza has barely any sauce!! S/n: i was told I was getting $10 off my $45 order so I'll see once the charge goes through. 🙄😒😡

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 2860 E West Connector in Austell, GA?

Pizza Hut is open every day from 11:00 AM to 12:00 AM (midnight).

What types of services does this Pizza Hut location offer?

This location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.

Brand Certified Facts from Pizza Hut

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