At Papa Johns Pizza in Austell, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austell pizza for any occasion. Call us for pizza delivery in Austell or stop by 4180 AUSTELL ROAD for carryout to order the best pizza in Austell, along with breadsticks, wings, and more!
Numerous customers reported long wait times for their orders, poor communication, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about undercooked or poorly made pizzas.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, including staff not wearing gloves and dirty workspaces.
Customer Service
While some customers praised friendly service, many expressed dissatisfaction with the overall customer service experience.
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Joseph Lewis
6 days ago
1.0
I was told multiple times that the food was going to be ready in 6 mins…it’s getting close to 30 mins now. I’m making this post in real time-I’m here for a DoorDash delivery. Not respectable of customers time
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David Lyons
Feb 12, 2026
4.0
Good pizza, get extra sauce. When they have the deals its very economical
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Wanda Wonderful
Feb 2, 2026
1.0
This place is horrible please go out of business
Pizza was nasty and waste my money. I need to get in touch with Shaquille O'Neal. Bad!
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Eisha Thomas
Jan 23, 2026
2.0
Ordered my family a pizza today sat down to eat. When I started eating. The cheese on the pizza wasn’t all the way melted and the pizza was still doughy. The worst ever. I know the difference between cheese and not some dough. Papa John just lost a customer. When I called they didn’t offer anything.
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Jay Ivie
Jan 22, 2026
1.0
This restaurant used to be decent. Over the past year I have had so many issues 😔. Most recently I had a bad pizza to which they sent me a coupon for a free pizza. I went to use it and was told it's only for pickup. I don't think that's ok. The manager got in the phone and said that's right and the GM agrees. So beware if ordering from here. I decided to go with another pizza place that actually wants my business.