Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austell is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
845 reviews
5 stars
384
4 stars
148
3 stars
85
2 stars
64
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent, with reports of wilted vegetables, missing ingredients, and poor preparation.
Customer Service
Customer service is frequently criticized for being rude, unhelpful, and unprofessional, with some positive exceptions noted.
Cleanliness
The restaurant is often described as dirty and unsanitary, with complaints about the overall environment and cleanliness.
Order Accuracy
Many customers report issues with incorrect orders and missing items, leading to frustration.
Staff Performance
Staff performance varies, with some employees praised for their service while others are noted for poor attitudes and lack of professionalism.
- APA PNov 17, 20253.0This place has become too expensive with $7 for a very small sandwich and $12 for a full sandwich. Bread was average in taste and the fillings were a let down. The fiery chicken I had tasted like the fire had fizzled out last year. Sorry, but this place is a let down work much better places available in the same business.
- MMMS.ANov 6, 20255.0The chicken pesto dipper was awesome! Service was great!!
- CFChi figueOct 25, 20254.0exelent food
- MWMuscled WolfOct 11, 20253.0ok.. hadnt been in a few years, and not what it used to be. It was ok. it used to be good.
- CGCherish GuthrieSep 10, 20251.0Customer service was horrible!! They were rude and didn’t care how long I waited. Upon entering the store, no one ever greeted me or anything. After using the kiosk and no interaction with a person. Placed my order went to the pick up area where again no one greeted me they just through my order on the counter. I had two orders and was picking up for another order. Had to ask for bags with handle since my order was large. Girl did not know how to tell which bag was which when I gave her the order number I had to show her which one was which with the order number. Just in general, horrible customer service
Frequently Asked Questions About Panera Bread
Does Panera Bread Austell accept reservations?
No, Panera Bread Austell does not accept reservations.
What are the operating hours of Panera Bread Austell?
Panera Bread Austell is open Monday through Friday from 6:30 AM to 9:00 PM, and on weekends from 7:00 AM to 9:00 PM.
Does Panera Bread Austell offer delivery service?
Yes, Panera Bread Austell offers delivery service during their regular hours, Monday through Sunday.
Is there a drive-thru option available at Panera Bread Austell?
Yes, Panera Bread Austell provides a drive-thru service for customers.
Can I order food online to pick up at Panera Bread Austell?
Yes, you can order online using Panera Bread's Rapid Pick-Up service or their mobile app for convenient pickup.
What types of meals are served at Panera Bread Austell?
Panera Bread Austell serves breakfast, lunch, brunch, and dinner.
What kind of food specialties does Panera Bread Austell offer?
They specialize in You Pick Two combinations, Power Menu items, hand-tossed salads, freshly-baked breads including artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread Austell?
Panera Bread Austell accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there any places nearby Panera Bread Austell where I can shop for vitamins and supplements?
Yes, you can visit Vitamin Shoppe and The Vitamin Shoppe near Panera Bread Austell for vitamins and supplements.
If I'm visiting Panera Bread Austell, what nearby restaurants can I consider for other dining options?
Nearby dining options include Okinawa Austell (Japanese/Sushi), Moe's Southwest Grill (Mexican/Tex-Mex), Chipotle Mexican Grill, LongHorn Steakhouse, Olive Garden (Italian), The Sports Grill, Golden Krust Caribbean Restaurant, Domino's Pizza, and Jimmy John's.