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McDonald's

3.4
(1529 reviews)

Business Details

3677 Marathon Circle, Austell, GA
30106, United States
(770) 222-2596
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3677 Marathon Circle, Austell, GA
30106, United States

Hours

Reviews

3.4
1,529 reviews
5 stars
524
4 stars
306
3 stars
265
2 stars
133
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Freshness

Customers frequently reported issues with food being cold, stale, or improperly prepared.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions.

Drive-Thru Experience

The drive-thru service was described as fast and efficient by some, but others reported long wait times.
  • LW
    Lynn Weatherby
    5 days ago
    1.0
    Tried to stop by in the morning to grab breakfast on my way into work. Placed a mobile order, it went through, went to the drive thru. Waited 10 minutes for no one to answer. Ended up cancelling my order. I drove away but peaked in and saw there were people inside. If you’re not going to be doing breakfast someone could’ve told me through the drive thru. And why would it let me order on the app if I couldn’t get breakfast. So confused and disappointed.
  • OC
    Omelus Culver
    Feb 2, 2026
    5.0
    Pick up food for my sister, she’s very happy with her purchase of burgers 🍔
  • BS
    Bill Stuckart
    Jan 23, 2026
    2.0
    I completed my order with the app, so little room for error on what I wanted. The food itself I received tonight was OK, But: - No straw with my drive through order - No napkins with my drive through order - My M&M Mcflurry was changed to an Oreo one, and it wasn't even mixed! Just oreo crumbs dumped on top of vanilla ice cream. I'm thankful my food was at least edible given the other reviews. But is that really the bar????
  • AM
    Ashley Mccloud
    Dec 23, 2025
    5.0
    I love this place
  • HA
    HJ AHN
    Dec 1, 2025
    1.0
    Now I understand why their reviews are so bad. The Spanish manager this location is hideous. She charged me 1.59 for a small cup of water. I got a wrap and McRib. As I received my order I asked if I can have a cup of hot water. She said, she has to charge me. So I said, ok then she charged as a small coffee. I told her it is coffee not water. But she said, it is water with coffee, smh. They don’t even have the item to key in for water because most places DONT CHARGE hot water for coffee price!!! Geez, either she doesn’t know between coffee and water or she just wants to make money for the owner, I honestly don’t know. But the bottom line is their service sucks with very unprofessional personnel as a manager. Who does that? Not recommend! Go elsewhere! I saw a couple of customer just exited. I hope the owner or corporate review my review and asked her the difference between hot coffee water and just plain water.

Brand Certified Facts from McDonald's

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