Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, particularly from management and some employees.
Food Freshness
There were mixed reviews regarding food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, noting that it was well-maintained and tidy.
Speed of Service
While some customers appreciated the quick service, others reported long wait times, especially during busy periods.
AM
Ashley Mccloud
Dec 23, 2025
5.0
I love this place
RS
Raquel Santos
Dec 3, 2025
3.0
Hamburger was old an hard as a hockey puck the fries were warm....the frappe was probably the best part
HA
HJ AHN
Dec 1, 2025
1.0
Now I understand why their reviews are so bad. The Spanish manager this location is hideous. She charged me 1.59 for a small cup of water. I got a wrap and McRib. As I received my order I asked if I can have a cup of hot water. She said, she has to charge me. So I said, ok then she charged as a small coffee. I told her it is coffee not water. But she said, it is water with coffee, smh.
They don’t even have the item to key in for water because most places DONT CHARGE hot water for coffee price!!! Geez, either she doesn’t know between coffee and water or she just wants to make money for the owner, I honestly don’t know. But the bottom line is their service sucks with very unprofessional personnel as a manager. Who does that? Not recommend! Go elsewhere! I saw a couple of customer just exited. I hope the owner or corporate review my review and asked her the difference between hot coffee water and just plain water.
PJ
Printassia Johnson
Oct 29, 2025
1.0
I stopped here a few times doing door dash. The Hispanic women are so rude. The door dash app ask us to confirm for the customer if the drinks are there. They give such an attitude and rude response for me simply asking. Are the drinks in? The bag feels light, the customer writes a note and door dash reminds us to confirm this. If the bag is sealed we have no way of knowing thay drinks are there. Its a simply question.
They are also very slow, very rarely I go here and just pick up and go. 90% of the time I have to wait on the order, as it's just being prepared when I arrive.
I wouldn't eat there as a customer just because of the employees. A few of the younger African American guys are very mannerly. But the Hispanic women there, and what appears to be the supervisors, not line staff. Are very unprofessional when dealing with non Hispanics/Spanish speaking people
JK
Joey Koval
Oct 15, 2025
5.0
I’ve never felt compelled to write a review for a fast food restaurant before, but I love this location. I’ve been coming here 1-2x a week for 2 years and I’ve literally never had a bad experience. Food is always fresh and the drive thru line always moves quickly. Employees are friendly. All McDonald’s are NOT created equal, and this is one of the good ones.
What are the operating hours of McDonald's at 3677 Marathon Circle, Austell?
McDonald's at 3677 Marathon Circle is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services every day from 5:00 AM to 11:00 PM.
What types of pickup and delivery services are available at this McDonald's?
This location provides curbside pickup, delivery, same day delivery, and no-contact delivery options.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available for customers.
Are there any car wash services near McDonald's where I can get my car cleaned after a meal?
Yes, nearby car wash services include Wash Time Car Wash, Swifty Car Wash, and Car Wash Free Vacuum, all within close proximity to McDonald's.
What medical facilities are near McDonald's if I need healthcare services after visiting?
Nearby medical facilities include Pinnacle Orthopedics, Total Care Pediatrics, Piedmont Orthopedics, and Kaiser Permanente West Cobb Medical Center.
Are there other dining options close to McDonald's if I want to explore more food choices?
Yes, near McDonald's you can find Casa Grande Bar & Grill and Firehouse Subs for Mexican and sandwich choices respectively.
What amenities does this McDonald's location offer for a comfortable visit?
This McDonald's offers WiFi, DriveThru, Mobile Ordering, Mobile Offers, McDelivery, and Gift Cards for customer convenience.