McDonald's

3.4
1517 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3677 Marathon Circle, Austell, GA
30106, United States

Hours

Reviews

3.4
1,517 reviews
5 stars
514
4 stars
305
3 stars
265
2 stars
132
1 star
301

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during order interactions.

Food Quality

There were numerous complaints about cold and poorly prepared food, including stale fries and incorrect orders.

Speed of Service

While some reviews praised the quick drive-thru service, others highlighted long wait times and inefficiencies in order fulfillment.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Inconsistent Experience

Feedback indicated that the quality of service and food varied significantly depending on the staff working during different visits.
  • PJ
    Printassia Johnson
    Oct 29, 2025
    1.0
    I stopped here a few times doing door dash. The Hispanic women are so rude. The door dash app ask us to confirm for the customer if the drinks are there. They give such an attitude and rude response for me simply asking. Are the drinks in? The bag feels light, the customer writes a note and door dash reminds us to confirm this. If the bag is sealed we have no way of knowing thay drinks are there. Its a simply question. They are also very slow, very rarely I go here and just pick up and go. 90% of the time I have to wait on the order, as it's just being prepared when I arrive. I wouldn't eat there as a customer just because of the employees. A few of the younger African American guys are very mannerly. But the Hispanic women there, and what appears to be the supervisors, not line staff. Are very unprofessional when dealing with non Hispanics/Spanish speaking people
  • JK
    Joey Koval
    Oct 15, 2025
    5.0
    I’ve never felt compelled to write a review for a fast food restaurant before, but I love this location. I’ve been coming here 1-2x a week for 2 years and I’ve literally never had a bad experience. Food is always fresh and the drive thru line always moves quickly. Employees are friendly. All McDonald’s are NOT created equal, and this is one of the good ones.
  • AL
    Abril Luna
    Oct 13, 2025
    3.0
    Nos atendió de muy mal modo el hombre que estaba en la caja ,era hispano y no entendí porque fue tan déspota si somos de su misma raza.
  • DC
    Detroit Pistons Collector
    Oct 12, 2025
    4.0
    It's a good location for a quick lunch. Clean and good staff. Overall the best McDonald's in the area.
  • NW
    Nelson Watson
    Oct 3, 2025
    1.0
    Just tried to get their 8 dollar Big Mac meal in the drive-thru and this order taker wants to tell me at the window that they don’t have such a thing, but I can buy a Big Mac alone for 8 dollars. I tried to explain that there are signs for it on the building and in the drive through and she wasn’t having it. Only once I told her to just cancel everything because I didn’t want to sit there and be ripped off did she suddenly remember they had such a special. Serves me right for going there just because it was close instead of going home. This is why I haven’t been to a McDonald’s in ages. Overpriced and they always seem to want to sneak in extra charges like making your meal large when you didn’t ask for it. Make them give you a total at the speaker so you don’t have to sit stuck in the drive thru for nothing. What a joke.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3677 Marathon Circle, Austell?

McDonald's at 3677 Marathon Circle is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services every day from 5:00 AM to 11:00 PM.