Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, particularly during order interactions.
Food Quality
There were numerous complaints about cold and poorly prepared food, including stale fries and incorrect orders.
Speed of Service
While some reviews praised the quick drive-thru service, others highlighted long wait times and inefficiencies in order fulfillment.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Inconsistent Experience
Feedback indicated that the quality of service and food varied significantly depending on the staff working during different visits.
PJ
Printassia Johnson
Oct 29, 2025
1.0
I stopped here a few times doing door dash. The Hispanic women are so rude. The door dash app ask us to confirm for the customer if the drinks are there. They give such an attitude and rude response for me simply asking. Are the drinks in? The bag feels light, the customer writes a note and door dash reminds us to confirm this. If the bag is sealed we have no way of knowing thay drinks are there. Its a simply question.
They are also very slow, very rarely I go here and just pick up and go. 90% of the time I have to wait on the order, as it's just being prepared when I arrive.
I wouldn't eat there as a customer just because of the employees. A few of the younger African American guys are very mannerly. But the Hispanic women there, and what appears to be the supervisors, not line staff. Are very unprofessional when dealing with non Hispanics/Spanish speaking people
JK
Joey Koval
Oct 15, 2025
5.0
I’ve never felt compelled to write a review for a fast food restaurant before, but I love this location. I’ve been coming here 1-2x a week for 2 years and I’ve literally never had a bad experience. Food is always fresh and the drive thru line always moves quickly. Employees are friendly. All McDonald’s are NOT created equal, and this is one of the good ones.
AL
Abril Luna
Oct 13, 2025
3.0
Nos atendió de muy mal modo el hombre que estaba en la caja ,era hispano y no entendí porque fue tan déspota si somos de su misma raza.
DC
Detroit Pistons Collector
Oct 12, 2025
4.0
It's a good location for a quick lunch. Clean and good staff. Overall the best McDonald's in the area.
NW
Nelson Watson
Oct 3, 2025
1.0
Just tried to get their 8 dollar Big Mac meal in the drive-thru and this order taker wants to tell me at the window that they don’t have such a thing, but I can buy a Big Mac alone for 8 dollars. I tried to explain that there are signs for it on the building and in the drive through and she wasn’t having it. Only once I told her to just cancel everything because I didn’t want to sit there and be ripped off did she suddenly remember they had such a special. Serves me right for going there just because it was close instead of going home. This is why I haven’t been to a McDonald’s in ages. Overpriced and they always seem to want to sneak in extra charges like making your meal large when you didn’t ask for it. Make them give you a total at the speaker so you don’t have to sit stuck in the drive thru for nothing. What a joke.
What are the operating hours of McDonald's at 3677 Marathon Circle, Austell?
McDonald's at 3677 Marathon Circle is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services every day from 5:00 AM to 11:00 PM.
What types of pickup and delivery services are available at this McDonald's?
This location provides curbside pickup, delivery, same day delivery, and no-contact delivery options.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available for customers.
Are there any car wash services near McDonald's where I can get my car cleaned after a meal?
Yes, nearby car wash services include Wash Time Car Wash, Swifty Car Wash, and Car Wash Free Vacuum, all within close proximity to McDonald's.
What medical facilities are near McDonald's if I need healthcare services after visiting?
Nearby medical facilities include Pinnacle Orthopedics, Total Care Pediatrics, Piedmont Orthopedics, and Kaiser Permanente West Cobb Medical Center.
Are there other dining options close to McDonald's if I want to explore more food choices?
Yes, near McDonald's you can find Casa Grande Bar & Grill and Firehouse Subs for Mexican and sandwich choices respectively.
What amenities does this McDonald's location offer for a comfortable visit?
This McDonald's offers WiFi, DriveThru, Mobile Ordering, Mobile Offers, McDelivery, and Gift Cards for customer convenience.