McDonald's

3.4
2288 reviews
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Business Details

4065 Austell Rd, Austell, GA
30106, United States
(770) 941-2934
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4065 Austell Rd, Austell, GA
30106, United States

Hours

Reviews

3.4
2,288 reviews
5 stars
830
4 stars
436
3 stars
371
2 stars
196
1 star
455

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty environments and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were consistent complaints about food being cold, stale, or not prepared correctly.

Management Issues

Several reviews mentioned unprofessional behavior from management, contributing to a negative customer experience.
  • BB
    Bryce
    6 days ago
    2.0
    Location appears to be closed but still says open on Google, and McDonald’s app so now I have to wait for my money based on the owner’s incompetence….
  • BR
    Boosted Rama
    6 days ago
    1.0
    Why are yall closed at 7pm…
  • JM
    Jaden Mcleod
    Nov 12, 2025
    5.0
    11/12/25 at 11:48 am Not sure about the previous reviews but from my experience today Great customer service great drive through speaker made my fry’s exactly how I wanted them droped fresh an made my frappe how I wanted it
  • KF
    Kaitlyn Foster
    Oct 31, 2025
    1.0
    10/31/2025 around 8:30 PM. My boyfriend and I pull up, there’s two cars line, TOTAL. We pull up to the second line in the drive thru. The automated voice goes, we say no… and then nothing. My boyfriend says “hello?” With no answer for a minute. THEN 1-2 minutes later the lady lets us know she’ll be with us shortly. FIVE minutes later (remember, there’s two cars TOTAL in the drive thru) asks us what we want to order. I had already told my boyfriend what I ordered but it was something different than I usually get. He started to order but asked her to hold on so he could confirm my order. She immediately goes “I’m going to the other lane you had plenty of time to look at the menu” and speaking over my boyfriend repeatedly, even though he started to order. Just kept speaking over him. She went and took the other cars order so we left. My boyfriend drove to the pay window to address her and her scary tail wouldn’t even look out the window. We left. She was overall very rude. Maybe she’s having a bad day, maybe her life sucks, but that’s not really fair to the customer. My boyfriend has diagnosed ADHD, when things are out of routine, like my order tonight, he has a hard time remembering. If you don’t like your job, GET A NEW ONE.
  • SW
    Shajira Wright
    Oct 25, 2025
    5.0
    Fresh and hot, the way I like my fast food
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 4065 Austell Rd, Austell, GA?

The dining area is open Monday to Wednesday and Sunday from 6:00 AM to 11:00 PM, and open 24 hours from Thursday to Saturday.

What are the delivery hours at this McDonald's location?

Delivery is available Monday from 4:00 AM to midnight, Tuesday to Thursday from 5:00 AM to midnight, Friday to Sunday from 4:00 AM to 3:59 AM the next day.