Brand Certified
Five Guys
3.9(1020 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1757 East West Connector, Austell, GA
30106, United States
Certified by Five Guys • Mar 01, 2026
(770) 944-7308
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/1757-east-west-connector
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1757 East West Connector in Austell is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
3.9
1,020 reviews
5 stars
498
4 stars
245
3 stars
103
2 stars
59
1 star
115
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, but there were complaints about soggy fries and inconsistent burger quality.
Service Speed
Many customers experienced long wait times for their orders, especially during busy periods, leading to frustration.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty tables and floors.
Pricing
Customers frequently noted that the prices are high for the portion sizes and quality, leading to mixed feelings about value.
Staff Attitude
Feedback on staff interactions was mixed, with some praising friendly service while others reported rudeness and poor customer service.
- BJBeverly Jennings6 days ago4.0Food was made fresh to order
- AVAsh VFeb 17, 20261.0Waited almost an hour for an online pick up order on the BOGO special deal day. I understand that it’ll be very busy & backed up with many orders but the issue I have is that I received an incorrect item in my order. I’m very disappointed. Didn’t realize until after I left but why go wait another hour for one burger again. I had already wasted enough time.
- MMMikeFeb 14, 20265.0You cannot beat Five guys. Its expensive but a nice quality burger.
- JMJaqause MaysFeb 1, 20261.0Not open. Lady went to the back when I pulled up lol first time here and won’t be back. Hours says 10 am on Sunday. It’s 10:49 and doors are locked.
- CBChristina BurchJan 27, 20265.0I would like to thank the crew of this location! I came around 6 ish this evening. It was super busy! Everyone was polite, and working efficiently. I got my order, there was a mistake. No biggie, we're all human. They made it right, no questions asked, and they took care of me QUICK! Thank you!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the Five Guys at 1757 East West Connector in Austell accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for the Five Guys in Austell?
The Five Guys in Austell is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, and you can order online via their delivery URL.
Can I order Five Guys food through a mobile app?
Yes, you can order and view the menu using the Five Guys app available on both Apple and Android devices.
What payment options are accepted at Five Guys in Austell?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the Five Guys in Austell offer gluten-free options?
Yes, you can customize sandwiches without buns by ordering them as wraps or bowls to reduce gluten, but please be aware of cross-contamination risks.
What are some popular nearby stores I can visit before or after eating at Five Guys?
Nearby stores include Big Saving Appliances, Bath & Body Works, and T-Mobile, which offer shopping for appliances, candles, and mobile phones respectively.
Are there entertainment or hobby stores close to Five Guys in Austell?
Yes, you can visit GameStop for video games and toys, or check out OfficeMax for office supplies nearby.
If I'm at Five Guys and want to do some sports shopping, where can I go nearby?
Hibbett Sports, a nearby shoe and sporting goods store, is a convenient option for sports gear and apparel.
Is the Five Guys location in Austell family-friendly and accessible?
Yes, this location welcomes children, offers high chairs, wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: