Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Austell, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Food Quality
There were mixed reviews on food quality, with some praising fresh items while others reported receiving stale or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting friendly staff and efficient service at times.
Management Issues
Multiple reviews pointed to management problems, including unprofessional behavior and lack of proper training for staff.
BH
Belinda Hubbard
6 days ago
1.0
No star, The person in the drive through window is very rude and dont know customer service. She is a young girl wear glasses an has a tattoo on the side of her neck. I came on 11/17/2025. Not a friendly place to eat at
EM
Elizabeth Maximo
Nov 10, 2025
1.0
All bad comments are so true about this place. Stopped by for the 1st time and so far has been one of the worse locations I’ve been to. Cashier doesn’t greet you and speaks so low tone. I get it you hate your job but you’re still there it’s not the customer fault……Will be contacting my bank/customer service because I was supposed to be charge around $8 as shown on my app receipt but was really charged $13 and was kinda confused since cashier didn’t provide a paper receipt either. Not sure what the cashier did but this is unacceptable. Pastries were good but definitely wasted my money on bad coffee.
MM
Matt
Nov 5, 2025
1.0
Customer Service here is terrible. Always a long line employees on their phone more than working. Always out of items. Worst dunkin in georgia
CR
chandra reed
Oct 13, 2025
4.0
I brought in my 7 year old grandson who has autism. The cashier was pleasant and patient with him as he took his order of one strawberry sprinkle donut. Thank you!!!
KB
Karen Burton
Sep 23, 2025
5.0
Breakfast was Fantastic. I got a hot nutritious meal....The drive thru was efficient and very quick. I was able to customize my order, with a breakfast wrap, no bacon, no chipotle, and a tall glass of water with extra ice. I come here at least once a week....sometimes twice a week. I like that they serve Breakfast all day!! It is a game changer. Their $6.00 meal is quite a Bargain. I love their Ice Coffee with it. After 3 PM they have discounted Coffee prices. It is just the "umph" I need in the Midafternoon, when I have a full schedule. Especially on Tuesdays when I have guitar class at 1 PM and NCCF Bible Study at 7:30 PM. Hallelujah!!
What are the regular operating hours for Dunkin' in Austell, GA?
Dunkin' Austell is open Monday through Saturday from 5:00 AM to 9:00 PM and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the specialties and menu highlights at Dunkin' Austell?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. The menu features over 50 varieties of donuts and premium beverages, including seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at this Dunkin' store?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
What meals does Dunkin' Austell serve throughout the day?
They serve breakfast, brunch, and lunch options to satisfy your cravings all day.
Where is Dunkin' Austell located and what is the address?
It is located at 3721 Tramore Pointe Pkwy, Cobb, Austell, GA 30106 near the East-West Connector.
Are there any nearby places I can visit before or after enjoying Dunkin'?
Yes, near Dunkin' Austell you can visit the Holiday Inn Express & Suites Atlanta NW - Powder Springs for accommodation or enjoy a meal at Thumbs Up Diner and Zaxby's chicken restaurant.
What healthcare facilities are close to Dunkin' in Austell?
Nearby healthcare facilities include American Health Imaging, Inc., Douglas Neurology Associates, Kaiser Permanente West Cobb Medical Center, and various Kaiser Permanente doctors and specialists.
Are there any beauty or wellness centers near the Dunkin' location?
Yes, you can visit Salon Brookwood, LifeGiving Chiropractic, AmaChi MedSpa, and SmartGraft Atlanta Hair Center nearby for beauty and wellness services.