Dunkin'

3.6
383 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Austell, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3721 Tramore Pointe Pkwy, Austell, GA
30106, United States

Hours

Reviews

3.6
383 reviews
5 stars
190
4 stars
58
3 stars
23
2 stars
26
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several mentioning a lack of friendliness and attentiveness.

Food Quality

There were numerous complaints about food not being fresh, including cold hash browns and incorrect orders, although some praised the freshness of certain items.

Cleanliness

Several reviews highlighted issues with cleanliness in the store, including dirty tables and unsanitary conditions.

Efficiency

While some customers experienced long wait times, others noted quick service and efficient drive-thru operations.

Positive Experiences

A number of customers shared positive experiences, particularly praising specific staff members for their friendliness and excellent service.
  • DS
    Danielle Steward
    5 days ago
    1.0
    Customer service in the drive thru is trash. Busted 1/7 at 5:20pm
  • CH
    Carlisa Horne
    Dec 26, 2025
    1.0
    They open at 5 so why is my food never fresh and hash browns taste like they been sitting in grease and my sausage egg and cheese croissant tastes like it's been sitting and it's been like this 2 days in a row there is no reason why my food shouldn't be fresh at that time of morning.
  • NY
    Nicolle Yanes
    Dec 23, 2025
    1.0
    I was waiting inside the building for more than 10 minutes for them to attend to me and talk to them and continue in their bad service inside the building I do not recommend it
  • JB
    jennifer balderas
    Dec 15, 2025
    1.0
    Horrible customer service my first time I went here I was the one who greeted the cashier and when I received my drink, I told her to have a great day, and I got a blank stare and the window shut in my face. The second time it was the same service just annoyed, sounding for an absolutely no reason I live within two minutes of this Dunkin I’d rather drive to a further location where I don’t have to deal with someone’s hateful attitude. Employees act this way because management allows it zero out of 10 recommend.
  • MB
    Michelle Bullock
    Dec 13, 2025
    5.0
    Best Dunkin I've visited in a long time. Clean, friendly employees, efficient service and donuts/food were fresh. Great job Austell Dunkin!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Austell, GA?

Dunkin' Austell is open Monday through Saturday from 5:00 AM to 9:00 PM and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.