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Arby's

3.8
(1334 reviews)
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Business Details

10175 Veterans Memorial Hwy, Austell, GA
30168, United States
(770) 739-0339
http://www.arbys.com/locations/us/ga/austell/10175-veterans-memorial-hwy/store-1988
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10175 Veterans Memorial Hwy, Austell, GA
30168, United States

Hours

Reviews

3.8
1,334 reviews
5 stars
586
4 stars
323
3 stars
166
2 stars
85
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and dismissive attitudes.

Food Quality

Food quality was inconsistent; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Many customers experienced slow service, particularly during peak hours, with long wait times reported.
  • RB
    R B
    6 days ago
    1.0
    Burnt fish grease look dark out of chicken smh
  • PY
    Philip Young
    Feb 17, 2026
    5.0
    Arby's in Austell has a clean environment that serves good food at reasonable prices.
  • NH
    Nathan Holcomb
    Feb 12, 2026
    5.0
    We came in later one evening for a quick bite to eat. It was much better than I was expecting. The manager on duty is the one that took my order and she was absolutely friendly. There was 1 problem with a sandwich but I didn't say anything about it so I never gave them an opportunity to fix it because I didn't verify my order. The place was clean, fast service, and overall a wonderful fast food experience. Would highly recommend if you are in the area and wanting something fast.
  • TH
    Teddy Hooks
    Feb 1, 2026
    1.0
    No curly fries at this location
  • AL
    Arianne Leslie
    Jan 30, 2026
    2.0
    Closed before they said they would be closed so I can not give a proper rating.
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Brand Certified Facts from Arby's

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