Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Augusta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Augusta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
515 reviews
5 stars
169
4 stars
83
3 stars
56
2 stars
36
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive staff, with many customers feeling ignored or treated poorly.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and issues with food preparation.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with some describing it as inedible.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
Staff Attitude
Staff attitudes were frequently described as unfriendly or unprofessional, impacting overall customer satisfaction.
- MWMelissa WilliamsNov 11, 20251.0Ordered biggie bag everything is cold fries, old burger and chicken nuggets cold. I mean I know its 11:45pm but my goodness cook to order late at night I dont mind waiting.
- CGChasity GrammerNov 11, 20251.0Ordered 3 biggie bags, and a son bacon ater meal with 2 frosting and 2 ice creams. They handed us, all COLD HARD fries and chicken nuggets. No napkins, no straws for our drinks, no spoons for our ice creams, nor any sauces for our meals. The AUDACITY TO hand a customer hard cold, old fries and old nuggets is VERY DISGUSTING. I walked in to get the rest of my things from the drive through and counted a minimum of 16 workers on the floor including the manager. They all seemed to be standing around talking, laughing and playing around meanwhile the place is a MESS. FOOD and unsanitary EVERYWHERE.
- CCChanceNov 11, 20251.0Refusing veteran's day promotion to veterans.
- MGMary Rose GilliamNov 6, 20251.0We bought our food here last night and we didn't notice until we left that our daughter's milk is already opened. I thought my husband opened it but my husband said,no he didn't. It's disrespectful to me that this milk were gonna give it to our daughter is already opened and she's just 18months old. And also the milk is already in half and it's already opened. I'm not coming back to this place.
- KGKristopher GlassOct 18, 20251.0The speaker volume was set too low, and every time I listed an item for my order the worker kept saying "is that it?" despite me saying it was a large order. I wasn't given a total, just told to drive around. At the second window, since the first windows was covered up, they handed me my drinks. When asked for a cupholder, they said they were out. So now I have to juggle several individual drinks. I paid and was given my card back without a receipt. They handed me my food and I mentioned I was missing a drink. They initially handed me the drink for a different customer and asked for it back before giving me the correct drink. When I asked for a receipt, they said that the receipt printer was broken. Overall their attitude was dismissive and lackluster, even for fast food restaurants.
Frequently Asked Questions About Wendy's
Is 3816 Washington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Augusta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Augusta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (706) 558-2070.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3816 Washington Wendy’s serve breakfast?
Yes, this Wendy’s location in Augusta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 3816 Washington Rd, Augusta, GA?
Wendy's at 3816 Washington Rd is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 3816 Washington Rd offers drive-through service during regular operating hours.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or mobile app. The Wendy's app is available in the Apple App Store for quick ordering.
Does the Wendy's at this location serve breakfast?
Yes, this Wendy's location offers breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact the Wendy's at 3816 Washington Rd for questions or feedback?
You can call the Wendy's location directly at (706) 558-2070 or reach their Customer Care team via live chat or phone at 888-624-8140.
Are there nearby fast food restaurants to this Wendy's?
Yes, nearby fast food options include McDonald's and another Wendy's, providing alternative dining choices close by.
What automotive services are near Wendy's at 3816 Washington Rd?
Close to Wendy's, you have Automotive Masters, Craig's Automotive Masters, and Goodyear Auto Service offering repair and tire services.
Which nearby places could I visit after dining at Wendy's?
After your meal, you can visit Uptown Marketplace for antiques and gifts or Sunrise Grill for breakfast and brunch options nearby.
Is there a gym close to Wendy's on Washington Rd for post-meal activities?
Yes, Ultimate Ride and Fitness is a nearby gym where you can work out after enjoying your meal at Wendy's.