At Wendy’s in Augusta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Augusta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers expressing frustration over poor service and lack of attention.
Food Quality
A significant number of customers reported receiving cold, incorrect, or poorly prepared food, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unkempt bathrooms.
Management Issues
Customers noted a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
TH
Tina Howell
4 days ago
2.0
Went for a apple pecan salad and ending up adding on the baconator fries . I was very disappointed when I opened my bag .
SG
Seth Gardner
Feb 8, 2026
2.0
Staff member came across as rude. My food was also already getting cold when I received it.
JM
Jessica McNeil
Jan 11, 2026
4.0
This store is always clean. The staff always has great hospitality. Very attentive. The manager today ( 1/11/26 @ 1-2:30) while we were there was great. She addressed guests, held interviews, and served. Amazing job.
CM
Crazyman McNevin
Dec 19, 2025
1.0
There was a woman with extremely long hair or extensions letting them dangle in front of her while she prepared the fries. Extremely disgusting and unnerving!!!
AA
Alexis
Dec 19, 2025
5.0
I stopped going to the Belair location because they’re so rude, and I started coming out to this one and it’s been amazing every time. They’re so sweet, my food is always right and fresh.