Wendy's

3.8
2282 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Augusta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Augusta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2975 Riverwatch Parkway, Augusta, GA
30907, United States

Hours

Reviews

3.8
2,282 reviews
5 stars
959
4 stars
566
3 stars
408
2 stars
112
1 star
237

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the food while others reported issues with cold or poorly prepared items.

Customer Service

Customer service experiences vary widely; some praised the friendly staff, while others reported rude interactions and slow service.

Cleanliness

The restaurant is generally noted for its cleanliness, although some reviews mentioned areas needing improvement.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed is inconsistent; some customers experienced long wait times, especially during busy hours.
  • MT
    Mike Taylor
    6 days ago
    2.0
    They are consistent with getting the order right. Customer service could use a little improvement. Counter service has been chaotic at times.
  • KE
    Kris E
    Nov 9, 2025
    1.0
    Worst experience of any Wendy's. They make you park for food with no line. Forget half the food and start walking away. One employee walked passed us in the drive through with a joint in his mouth and the staff opened the door and started yelling for him while he smoked it behind the building. Its BAD bad. And they gave us the frostys in the drive through so we could sit and watch them melt before they brought out our cold fries.
  • JM
    Jeffery Manor
    Nov 7, 2025
    5.0
    Always hot and fresh.
  • CL
    Crystal Long
    Oct 29, 2025
    1.0
    Rude, no customer service whatsoever in this establishment… I approached the counter to place my order and the lady working the drive through which I believe was also the on duty manager… she walked up to the register multiple times taking orders and making change for the Drive through with me standing there and never acknowledged my presence or informed me that someone would be with me shortly… then a couple more employees walked up to the counter clocked in or out… and didn’t even ask if anyone had been helped… 2 gentlemen was also in line with me at the time… after this went on for 5 to 10 minutes I left the establishment without ordering anything …
  • CL
    coonass latino
    Oct 24, 2025
    1.0
    I put a negative review because this stores food is dry and bland they dont put any sauce on the food and they don't give you any sauce and if you ask for sauce they charge you $0.50 per container. I thought Wendy's gives at least the 1st pack free. I am not coming to this location again

Frequently Asked Questions About Wendy's

Is Augusta Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.