Wendy's

3.8
1720 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Augusta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Augusta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
449 Walton Way, Augusta, GA
30901, United States

Hours

Reviews

3.8
1,720 reviews
5 stars
729
4 stars
429
3 stars
271
2 stars
108
1 star
183

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, greasy, or improperly prepared, with some expressing disappointment over stale or old items.

Customer Service

Service quality varied significantly, with numerous complaints about rudeness, lack of professionalism, and unhelpful staff, although some positive experiences were noted.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and staff not following hygiene protocols.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.

Speed of Service

Customers consistently mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to a negative dining experience.
  • SS
    Smurfey Smokehouse
    Dec 22, 2025
    1.0
    I only ordered fries and they were super greasy and dark 🤢
  • JD
    Jerica Doherty
    Dec 22, 2025
    5.0
    By far the freshest fast food I’ve had, we live in SC traveling to GA!! Just thought I’d leave a good review for great service!
  • CB
    Claudia Bowman
    Dec 18, 2025
    4.0
    The attendant did not about products ingredients and did not seek to find out. She was pretty matter of fact like in her response...straight no chaser...she didn't know. I appreciated the honesty , but ask the manager that was near the window.
  • IC
    Ian Chaney
    Dec 4, 2025
    1.0
    Terrible, the whole place has grease on everything and all over the floor, workers wear no gloves or hairnets, they didnt even take my order through a machine they just took my money and put it in her pocket and gave me 2 dollars back. And food was old and tasted like it’s been sitting for a couple hours. It also smelt like weed in the place I will never eat there or Wendy’s again terrible.
  • DA
    Dominic Abrams
    Nov 30, 2025
    1.0
    Horrible experience was asked to pull forward and then asked what was my order very little ice in my room temperature sweet tea cold French fries and no straw

Frequently Asked Questions About Wendy's

Is Gordon Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 449 Walton Way, Augusta?

The drive-thru at Wendy's located at 449 Walton Way in Augusta is open daily from 6:30 AM to 2:00 AM.