Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Augusta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Augusta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,711 reviews
5 stars
726
4 stars
427
3 stars
271
2 stars
107
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.
Food Quality
Many customers reported receiving cold or poorly prepared food, with several mentioning overcooked items and missing ingredients.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several reviews noted unsanitary conditions in the dining area and issues with the drink machines.
Slow Service
Customers consistently mentioned long wait times, both in the drive-thru and inside the restaurant.
- SMSusan MarshallNov 3, 20254.0The Wendy's on Gordon hwy across from red lobster downtown area in augusta its clean fast paced workers,friendly helpfully nice without faking it so all the workers were always kind and helpful. And it was quiet,neat,and always thank you 😊
- IFIeesha FaulksOct 26, 20251.0Came there a few mins ago they are not taking orders and this seems to happen almost every night for the last few weeks night staff is very unprofessional the system is always down after 9 at least that’s wat they tell us something needs to be done about this
- DGDarwin GurneeOct 24, 20252.0I knew I was in trouble when I pulled in and the place was empty at peak lunch time. Stale hard bottom bun on my sandwich- cold gross fries, and no chocolate Frosty. This is the second Wendy's I've been to with no chocolate Frosty. Bummer lunch.
- SBStowe BerlinOct 15, 20252.0The burger and fries were fine. I ordered through the drive thru and a panel of the menu board was missing. I asked about chili and they were out.
- MRMegan RobinsonOct 3, 20251.0My family and I just got off from a long night of work. Decide to stop by for breakfast here at Wendy’s. We went through the drive thru and ordered our 4 combo breakfast meals. As we were ordering the person on the intercom kept saying is that it in a rush tone. Which there was no one else in the drive thru at the time. We then pulled up to the window we asked if we could add one small item since we felt rushed before we pay.They said no you will have to go back though the drive thru again. As we said okay no problem we had two sweet teas from the first order which was no sweetness to it. So we place the second order and when we pulled to the window again we told the lady that the two sweet teas she gave use which we paid for was not sweet at all. We asked her if she can take the teas and give us two cokes instead. She said you can just pull up and come in and fix it your self. We told her we would not that’s why we came through the drive thru. She hesitated at first and said it again. We told her no we will not do that. Then she decided to hand us our two cokes. I was very disappointed in how the employee treated us at that time. She has no respect in us ordering our food and also treated us the way she did when it was there doing with there sweet teas that was actually unsweetened!
Frequently Asked Questions About Wendy's
Is Gordon Highway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Augusta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Augusta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (706) 434-3585.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Gordon Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Augusta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 449 Walton Way, Augusta?
The drive-thru at Wendy's located at 449 Walton Way in Augusta is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast, and during what meals are food options available?
Yes, this Wendy's serves breakfast along with lunch and dinner options.
Can I order Wendy's food for delivery near the Augusta location?
Yes, delivery is available. You can check delivery options by entering your address on the Wendy's app or at order.wendys.com.
Is contact information available if I want to give feedback or have questions about the Augusta Wendy's?
Yes, you can call Wendy's directly at (706) 434-3585 or use their Customer Care team via live chat or the contact page on their website.
What payment methods are accepted at Wendy's in Augusta, GA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I view the menu and prices for this Wendy's location?
Menu and pricing information can be viewed at https://menu.wendys.com/ or via the Wendy's mobile app.
Are there any nearby fast food options to Wendy's at 449 Walton Way?
Yes, Popeyes® Louisiana Kitchen and another Wendy's location are nearby for additional fast food options.
What nearby places of interest could I visit before or after dining at Wendy's?
May Park, a local park and recreation venue, is nearby and ideal for outdoor activities before or after your meal.
How can the nearby public service locations assist customers visiting Wendy's?
Nearby public services like the Augusta Richmond County Law Enforcement Center and Richmond County Sheriff's Office provide safety and assistance, which may be reassuring for visitors.
What dress code should I expect when visiting this Wendy's?
The attire at Wendy's is casual, making it a comfortable option for all guests.