Tropical Smoothie Cafe

4.1
747 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
262 Robert C Daniel Jr Parkway, Augusta, GA
30909, United States

Hours

Reviews

4.1
747 reviews
5 stars
470
4 stars
114
3 stars
43
2 stars
28
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unhelpful staff, lack of greetings, and rude interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, particularly with online and delivery orders.

Cleanliness

Several customers noted strong chemical smells and unsanitary conditions, raising concerns about cleanliness in the establishment.

Product Quality

While some customers enjoyed the smoothies and food, there were complaints about inconsistent quality, including watery smoothies and burnt food.

Staff Behavior

Feedback indicated a high turnover rate and negative staff behavior, with reports of disrespectful treatment towards both employees and customers.
  • WE
    Wanderlust Enthusiast
    Nov 7, 2025
    5.0
    Love grabbing a smoothie here. The All American is our favorite breakfast
  • DG
    Dale Guy
    Oct 27, 2025
    5.0
    My favorite restaurant.
  • MR
    Mary Richardson
    Oct 24, 2025
    1.0
    Placed an online order through the tropical smoothie app and it gave me this location and delivered through door dash which is always a shit show in itself. I got 2 out of 3 of my smoothies and had to pay 4 dollars for a delivery fee and then a 5 dollar tip to the driver. This is your sign to just go pick it up yourself! It’s cheaper in the long run and then at least you know you will get all your items. I’ve tried to get in contact with the store to issue a refund they will not contact me back. I’ve called 7 times this morning.
  • KS
    Kathleen Spratley
    Oct 15, 2025
    2.0
    Products and service are always great but walking into the Augusta location smelled like I entered dolphin swim Academy, straight bleach. I’m all for cleanliness, but I’m a person with sensitivity to smells it was way too much
  • WC
    Wendy Calvin
    Sep 24, 2025
    1.0
    I waited 12mins they didn't call my name out my smoothie in the window and then took everyone else as I stood there waiting then only after I went to the cashier and ask her what is going on she stated your smoothie was made it's in the window like what when were yawl going to tell me just rude and nasty never again this is exactly why I never tip there do better

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 9:00 PM on Sunday.