Tropical Smoothie Cafe

4.1
754 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
262 Robert C Daniel Jr Parkway, Augusta, GA
30909, United States

Hours

Reviews

4.1
754 reviews
5 stars
472
4 stars
115
3 stars
43
2 stars
31
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unfriendliness, lack of greeting, and unprofessional behavior from staff.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and difficulty contacting the store for resolution.

Food Quality

While some customers enjoyed the smoothies and food, there were complaints about inconsistent quality, including cold food and incorrect flavors.

Cleanliness

Several reviews mentioned cleanliness issues, including strong chemical smells and unsanitary conditions.
  • CA
    Christine Augustin
    Dec 13, 2025
    2.0
    The one thing I do not like about this place is you can come into the store to place an order and instead of them working on your order since your already there waiting they work on online orders of people that hasn't even arrived yet to pick up there order stood here for almost 10 minutes waiting.... That's just ridiculous... Sometimes people that come into the store has places to go not to just stand there waiting for them to complete other orders. If that's the case they need to have someone one working on online orders and someone working on in house orders
  • BR
    Barbara Jean Roberts
    Dec 4, 2025
    4.0
    Delicious smoothies, loved the music and staff helped me choose my flavor.
  • JW
    Janice Willis
    Dec 4, 2025
    1.0
    The system Tropical Smoothie has in place is flawed for making certain that a person receives their entire order when using Door Dash. I ordered 3 Greek yogurt bowls and two turkey bacon ranch sandwiches on ciabatta bread last night and only received the sandwiches. Door Dash issued a credit for the bowls not received. I decided to use my credit today and ordered the same thing, this time I received the 3 Greek yogurt bowls but not the sandwiches. I reached out to the Dasher and learned he was handed my order. I called the store several times as the Dasher was willing to go back for the missing part of my order because he was in that area and guess what? No one answered the phone! I’ve called several times and still no answer. A manager is supposed to answer calls. It’s unbelievable that my order was messed up both times. I don’t recommend.
  • SP
    Sweet Potato
    Nov 26, 2025
    2.0
    2 days in a row going here. First time overcharged items rang up wrong. Second time order made incorrectly.
  • WE
    Wanderlust Enthusiast
    Nov 7, 2025
    5.0
    Love grabbing a smoothie here. The All American is our favorite breakfast

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 9:00 PM on Sunday.