Topgolf

Reviews

• JT

  Jacob Turner

  2 days ago
  5.0
  We visited Top Golf around noon, and it was packed, but there was no issue finding parking. We reserved a two hour session ahead of time though, and our spot was already available, so there was no issue with space. We had a pretty great time overall. The staff were very friendly, the manager came over to personally greet us and make sure we were being treated well. The drinks and food we ordered were pretty good too, nothing too special though. $100 for a 2 hour session with up to 6 people is a pretty good price. It’s only one story though, just an interesting thing since most others I’ve visited were a two story location. We had a good time, and we’d definitely come here again.
• MM

  Matthew

  Dec 28, 2025
  3.0
  After a questionable experience at TG Greenville, we decided to give TG Augusta a try on our way home. Unfortunately, for the second time in 24 hours, the staff acted as if customers didn’t matter. The young lady today didn’t say a single word until I initiated the conversation with, “Good morning, how are you?” All I got back was a quiet “morning.” If you don’t want to engage with customers, it may be time to find another job. Overall, we still enjoyed our time today, but TG corporate really needs to fine‑tune their customer service training and talking points for when guests arrive.
• LA

  Lauren Amos

  Dec 25, 2025
  2.0
  Normally the food is amazing. Tuesday night it was ridiculous. Paid $12 for nachos and the plate barely fed 2 people. The cheese sandwich appetizer only had 4 small sandwiches but picture showed more. (Have pictures for proof). Took 25 mins to get our first drinks (after we ordered) then after 40 mins had to find our waiter to see if we could order food. Was told they were out of many items we ordered and the waiter said they didn’t have a lot of food items.
• AH

  Angela Hobbs

  Dec 20, 2025
  1.0
  Topgolf is way too expensive to be this poorly run. We paid $230 and then had an issue that an employee who said he was a manager told us he would fix. He promised to move us to another bay and give us an extra hour at no charge because they messed up. When we finished and were about to leave, another manager came over and completely changed the story. He said the first guy wasn’t authorized, claimed he left because he “knew better,” and then charged us almost $100 more anyway. On top of that, he acted like we were never told that in the first place. Customers shouldn’t be punished because staff doesn’t communicate or follow their own policies. This felt dishonest, disorganized, and extremely frustrating. For the amount of money they charge, the service should be WAY better. Definitely won’t be back.
• PP

  Paisley

  Dec 20, 2025
  1.0
  This was hands-down one of the worst customer service experiences I’ve ever had. We were already charged $230 upfront just to play. Then a man who claimed he was a manager came over and admitted they messed up. He told us he would move us to another bay and give us an extra hour for free to make it right. We agreed based on what he told us. Fast forward to when we’re ready to leave — suddenly a different manager shows up and says the first guy wasn’t actually allowed to do that, claims he left because he knew he messed up, and then tells us we still had to pay. On top of the $230 we already paid, we were charged almost another $100. Then we were told that the first guy “never said that,” basically calling us liars — even though multiple people heard the same thing. So either your staff is completely untrained, or management is comfortable lying to customers and backtracking later. This place is overpriced, disorganized, and shady. If you enjoy being misled, overcharged, and blamed for their mistakes, this is the place for you. We will never be coming back, and I strongly recommend others think twice. Also my math wasn’t mathing we ended up paying $555 including the first time when we paid a $40 tip won’t happen again. also, there was a server there for our first day. She was completely on our side and told them what he said, but her manager did not listen to her and to us.

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