Taco Bell

3.6
1241 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2850 Washington Rd in Augusta. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2850 Washington Rd, Augusta, GA
30909, United States

Hours

Reviews

3.6
1,241 reviews
5 stars
497
4 stars
269
3 stars
172
2 stars
87
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with incorrect orders and unsatisfactory food preparation.

Cleanliness

Several customers noted that the location was clean and well-maintained, contributing positively to their experience.

Order Accuracy

Many reviews indicated frequent issues with order accuracy, with customers receiving incorrect items or modifications not being honored.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived value, feeling that the cost did not match the quality of the food.
  • CD
    Cali News Dude
    Nov 14, 2025
    1.0
    The persons working right now from this time of review 5 minutes before did not provided me with service so I left. Bad customer service!
  • MM
    Maria Mitchell
    Nov 6, 2025
    1.0
    Went through drive thru around 3am since they “supposedly” close at 4 am. Restaurant was closed.
  • KK
    Kelisha
    Nov 4, 2025
    1.0
    And to the lady who answered the phone very rude at 7:58 today on 11/4, you have bad customer service and yall messed up my food on purpose after I CLEARLY put on the app what i didnt want on my tacos. Lied and said I put my order to come pick up inside when I picked drive-thru?? Then when I asked for your name you didnt wanna give it to me already knowing I was gonna put you on blast. If you say your the manager like you said you was they need to find a new one because your not cut out for this one❤️
  • AF
    Amber Forbes
    Nov 4, 2025
    1.0
    This place needs new management or something because there is zero attention paid to customers who walk in. I’m tired of them forgetting my drink all the time because they can’t be bothered to actually pay attention to the order they’re filling. Then I have to stand up there and wait for someone, usually, to rudely address me as if I don’t belong in there. Also, how unprofessional for a manager to be yelling at employees to where customers can hear them. I don’t care about your walk in fridge.
  • CM
    Cayden Marty
    Oct 14, 2025
    1.0
    I had a really disappointing experience at this Taco Bell location. I came in to ask about refilling a drink I had purchased, and the manager on duty spoke to me in a very rude and unprofessional manner. Instead of explaining the policy politely, she raised her voice and made me feel unwelcome. I understand if refills aren’t allowed apparently, that’s fine, but the way I was treated was unacceptable. I hope upper management reviews how this location handles customer interactions because no one deserves to be talked to that way.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 2850 Washington Rd?

Taco Bell at 2850 Washington Rd is open every day from 9:00 AM. It closes at 4:00 AM Sunday through Wednesday, and at 5:00 AM Thursday through Saturday.

Does Taco Bell on Washington Rd have a drive-through service?

Yes, this Taco Bell location offers drive-through service during its operating hours.